Learning and Development Facilitator

Job Description

Job summary

Our client is looking for multiple Learning and Development Facilitators to join their Global Learning Delivery team in Raleigh, NC. In this role, you will be responsible for the facilitation of our New Hire Orientation, leadership and management development, and soft skills and professional skills training programs. You'll help build regional and local training capabilities. As a Learning and Development Facilitator, you will focus on the development of sustained behavior change that improves performance of associates.

Primary job responsibilities

Facilitate learning via classroom instructions, webinars, virtual, and blended learning; incorporate a variety of presentation methods and applications to accommodate adult learning styles

Train on both the off-the-shelf and custom content

Manage classroom environment and adapt instructional style depending on the audience

Make recommendations to managers regarding participants' overall learning experience, including follow-up study materials

Ensure that class content is delivered as designed and make specific recommendations to curriculum and portfolio managers to continually improve the global content and design

Support team initiatives and identify ways to enhance learning effectiveness

Contribute to the overall success of the Global Learning Delivery team by identifying ways to continuously improve the learning process

Perform various other tasks and special projects as required

Required skills

Bachelor's degree in a relevant discipline like adult education, communications, or human resources (HR)

People management experience

Experience developing leadership and coaching skills in managers

Fluent language skills in English; excellent written and verbal communication skills

7+ years of professional classroom facilitation experience; experience in an adult training capacity

Exceptional facilitation, presentation, and listening skills

Proven ability to take initiative and positive attitude

Team-oriented, motivated, and highly enthusiastic

Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment

Ability to train leadership courses

Willingness to travel 50-75% of the time

5+ years of IT or high-tech industry experience is a plus