Core Systems Manager

Job Description

Position Title: Core Systems Manager

Reports To: Chief Technology Officer

General Purpose:

To oversee and maintain the core banking software and to manage the core systems team. Ensures that the bank’s most critical system functions properly, securely, and aligns with business goals. You will play a strategic and operational role at the heart of our technological infrastructure. Responsibilities:

Day-to-day activities of core banking operations.

Ensure the system is running smoothly and efficiently.

Coordinate with software vendors for support, customizations, and service level agreements.

Identify inefficiencies in banking operations and work to automate or improve them through the core and ancillary systems.

Monitor system performance, uptime and data integrity.

Oversee implementation of new core banking systems or modules

Manage upgrades, patches, and software migrations with minimal disruption.

Coach, mentor and develop core systems staff by forming training and education plans, conducting timely performance evaluations, ensuring adherence to policies and procedures, and assisting with problem resolution.

Work with other IT Services management members to seek input on group related infrastructure, hardware, software and communications.

Work with other members of the Bank and seek input on core banking technology related items when necessary.

Responsible for recommending core banking and related systems technology budget items and monitoring approved items for staying within budget.

Participates in technology related committees and forums; both internally and externally.

Responsible for participation in development, monitoring and maintenance of compliance with industry frameworks such as, but not limited to, Cybersecurity, PCI- DSS, and ACH Security.

Assists with research and application of current and future projects.

Required to be on-call outside of regular banking hours.

Other Duties as assigned.

Qualifications:Education/Experience

Bachelor’s degree required preferably in business management, business administration, technology, or other related field

Minimum of 10 years’ experience in leadership/management role required (preferably in Banking)Skills

Customer focused with the ability to make complex technical topics easily understood

Understands networks, databases and other technology

Must be flexible and adapt easily to change

Self-motivated and can work independently to contribute to a highly focused team

Ability to perform multiple tasks and work under pressure to meet deadlines

Ability to think and act strategically and proactively with strong analytical and risk assessment skills

Analytical thinking and problem solving skills

Advanced written and verbal communication skills

Strong presentation skills

Excellent communication skills and able to establish and maintain positive working relationships

Full-time