Deal Desk Analyst

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit

Your Role at impact.com:

As a Deal Desk Analyst, you'll play a key role in driving deal execution by coordinating across teams to ensure order forms and amendments are processed efficiently and accurately. You'll help ensure every deal aligns with impact.com’s pricing strategy, company goals, and legal standards. This is a highly visible and collaborative role with a direct impact on deal velocity and win rates. Success in this position requires sharp analytical thinking, strong cross-functional communication, and exceptional attention to detail.

What You'll Do:

Prepare and draft accurate order forms and amendments using Ironclad (CLM) in a timely manner.

Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies.

Review deal submissions to ensure alignment with pricing policies, internal processes, and business objectives.

Serve as a subject matter expert on quoting processes, and pricing and packaging structures.

Collaborate closely with Sales, RevOps, Legal, FP&A, Accounting, and Product teams to keep pricing guidelines and processes current and well-communicated.

Support the development of innovative deal structures to meet unique business goals.

What You Have:

1-3 years of experience in Deal Desk, Legal, data entry, or other sales-support roles (SaaS experience is a plus).

Sharp analytical skills with a meticulous eye for detail, even in fast-paced, occasionally high-pressure environments.

Exceptional written communication skills with confidence in navigating legal contractual language. Bilingual proficiency in English and Chinese (both written and spoken) is highly valued and preferred for west coast applicants.

Excellent multitasking abilities with a focus on accuracy and quick turnaround times.

Experience with Salesforce CPQ and/or Ironclad preferred (or similar quoting, contract lifecycle management, or database systems)

Proactive, collaborative mindset with strong problem-solving skills and a positive, can-do attitude.

Creative, resilient, and an effective team player who thrives in cross-functional settings.

Confidence communicating across all levels of the organization.

Unwavering integrity and sound judgment when handling sensitive or confidential information.

Salary Range: $70-$80K plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

Medical, Dental and Vision insurance

Unlimited responsible PTO

Flexible work hours

Parental Leave

Technology Stipend

Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA

Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.

Flexible spending accounts and 401(k)

An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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