Dental Patient Coordinator

Job Description

Are you a ray of sunshine with a knack for making people feel right at home? Do you thrive in a bustling environment, juggling tasks with grace and a smile? If so, and if there is a passion for providing exceptional patient experiences, then consider joining our vibrant dental team as the new Dental Patient Coordinator!

This role is not just about answering phones and scheduling appointments, though that is included! The coordinator will be the first point of contact for patients, creating a positive and welcoming atmosphere. The coordinator will be a go-to resource, guiding patients through their dental journey, answering questions, and ensuring they feel informed about their oral health.

What a Typical Day Will Look Like:

Greeting patients with a warm smile and ensuring a comfortable and inviting waiting area.

Mastering the art of scheduling, expertly managing appointments to keep the practice running smoothly.

Being the friendly voice on the phone, handling inquiries and providing outstanding customer support.

Helping patients navigate their treatment plans, clearly explaining procedures and financial options.

Keeping things organized and efficient behind the scenes with accurate patient records and administrative support.

Desired qualities:

A passion for patient care and a genuinely empathetic and helpful attitude.

Excellent communication skills, both verbal and written, and the ability to make even complex information easy to understand.

A pro at multitasking and staying organized in a fast-paced environment.

Strong computer skills and comfort with dental practice management software.

Works seamlessly as part of a team, collaborating effectively to ensure optimal patient flow.

Bonus points if there is:

Experience in a dental office or healthcare setting.

Knowledge of dental terminology, procedures, and insurance processes.

Part-time