Reliable Unarmed Security Officer

Job Description

Responsible for providing professional security services at designated City of Key West properties including Key West Bight, Key West Bight Ferry Terminal, and City Marina at Garrison Bight. The Security Officer will patrol areas on foot and/or by golf cart, enforce rules and regulations, monitor tenant properties, enforce parking regulations, and document incidents as appropriate. This position requires excellent communication skills, professional conduct, and the ability to interact effectively with the public, marina tenants, and City personnel.

Pay: $25/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES:

General Security Functions:

Patrol designated City properties on foot and/or by golf cart to detect and prevent illegal or injurious activities

Monitor all parts of the facilities, including marina docks and upland facilities

Identify individuals breaking City laws and codes; take appropriate non-confrontational action

Enforce property rules and regulations in a professional, courteous manner

Monitor tenant properties and belongings for security concerns

Enforce parking regulations according to facility policies

Greet and engage with patrons, boaters, and visitors in a courteous and helpful manner

Report suspicious activities, safety hazards, or maintenance issues to appropriate personnel

Documentation and Reporting:

Complete "Incident Reports" for any notable events, contacts with unauthorized parties, or situations requiring intervention

Maintain a Security Activity Report recording all instances of security interest

Maintain a detailed daily log of activities, observations, safety hazards, and equipment malfunctions

Document unregistered vessels at marina facilities

Reconcile "Dock Check List" at Marina facilities through slip-by-slip inspection

Use City's time clock system to check in/out for shifts

Report all significant issues immediately to supervisor and/or Key West Police Department when appropriate

Ferry Terminal Specific Duties (when assigned):

Manage passenger flow during arrivals and departures

Assist with crowd control during peak periods

Direct vehicle traffic for passenger pick-up/drop-off

Verify credentials as required

Assist with facility closing procedures

Provide passenger assistance as needed

Marina Specific Duties (when assigned):

Conduct regular dock checks throughout shift

Verify vessel registrations and proper docking

Monitor for unauthorized use of marina facilities

Conduct regular perimeter checks at minimum 2-hour intervals

Maintain security log with timestamps at checkpoint locations

MINIMUM QUALIFICATIONS:

U.S. citizenship or valid resident alien status

Three (3) years of strong security experience

Valid State of Florida Class D Security License

Valid Transportation Workers Identification Card (TWIC) or ability to obtain

High school diploma or equivalent

Full fluency in English (reading, writing, speaking, and understanding)

Successful completion of company training in patrol techniques, first aid including CPR, public relations, safety, and proper use of telephones, radio, and report forms

Clear criminal background check

Professional appearance and demeanor

Reliable transportation to and from assigned work locations

PHYSICAL REQUIREMENTS:

Ability to walk, stand, and remain alert for extended periods (up to 12 hours)

Ability to work outdoors in various weather conditions including heat, rain, and humidity

Ability to patrol marina docks and facilities which may include uneven surfaces

Ability to operate basic security equipment including communications devices and flashlights

Vision correctable to 20/20 for observation duties

Adequate hearing for communication and safety awareness

WORK ENVIRONMENT AND SCHEDULE:

Work is primarily performed outdoors at waterfront facilities

Shifts vary depending on assignment and facility needs

Weekend, evening, and holiday work required

Must be available for contingency staffing with minimal notice

May be required to work extended hours when ferry boats stay longer than scheduled

CONDUCT REQUIREMENTS:

Maintain professional appearance and demeanor at all times

Be courteous to visitors, tenants, and City personnel

Avoid personal activities that detract from professional image (e.g., personal calls, social media use)

Report for duty on time and remain until properly relieved

Notify supervisor immediately of any operational concerns or issues

Comply with all City policies and procedures

Represent the City and security company in a professional manner

CERTIFICATIONS REQUIRED:

Valid Florida Class D Security License

First Aid/CPR certificationCompany Description

Shergroup USA LLC launched in 2012 to change the way security services are delivered in Florida and Colorado. We are looking for great security professionals in Florida and Colorado to staff our security contracts. If you are a reliable, dependable and professional security officer we would like to hear from you.

Full-time