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Voice Technology Engineer

Company:
Tata Consultancy Services - TCS
Location:
Columbus, OH, 43202
Posted:
June 24, 2025
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Description:

Note - Need someone to manage Avaya Aura suite of products including CM, AES, SMGR, SM, SBC.

Keywords- Voice Technology Engineer - Genesys Engage environment - Infrastructure / Patching and Maintaining Environment.

The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.

The ideal candidate will possess 5+ years of experience in Voice Technologies System management experience includes currency and availability, new capabilities, vulnerability, and security.

This position also is expected to provide after hours and weekend on call support.

Qualifications

Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.

Oracle Session Border Controller management.

Microsoft Teams Calling with Direct Routing.

Genesys Cloud management.

Carrier Voice Network Management.

Voice Security /Fraud Detection.

3rd Party connectivity management. Skills : Voice Technology Engineer - Genesys Engage Environment - Infrastructure / Patching And Maintaining Environment..

Contract

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