Desktop Support Engineer

Job Description

Desktop Support Engineer

Company Overview

Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

Desktop Support Engineer

Lincoln IT has an immediate need for an individual with 3-5 years of IT related experience. Experience in some networking is preferred but not required.

Required Skills

Self-starter who takes initiative every day

Ability to work without supervision

Ability to work in a fast-paced environment

Excellent written and verbal skills

Follow company guidelines

Must be detail oriented and well-organized individual

Exceptional at being a team player

A strong belief in ethical business principlesResponsibilities, Skills and Experience:

Image and configure laptops and Desktop

Proficient in Windows and MAC devices

Configure and deploy Apple IPADS and IPhones

Setup Video Conferencing and Whiteboard meetings

Troubleshoot Outlook, active directory, create new hires, terminations

Install applications as requested by the business

Installed and Configured VPN for home users’ laptops

Proficient in using ITSM tool and understanding SLA’s depending on Critical-Low driven by the business

Collaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvements

Outstanding analytical, troubleshooting, and problem-solving abilities

Excellent communication skills; interact with staff, management, and clients at all levels

Proactive, organized, and well-trained professional and multi-tasked with solid work ethic and willingness to learn

Benefits

Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

Powered by JazzHR

OZFqd9KZqW

Full-time