Hotel Front Desk Receptionist

Job Description

$14 - $15 hourlyResponsibilities:

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Field customer complaints when necessary

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Communicate with housekeeping to make sure guest rooms are ready

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications:

Comfortable taking telephone calls and mitigating stressful situations

Has previous experience or working knowledge of Microsoft Office and reservation management systems

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Must have graduated high school, received a GED or equivalent

Displays impeccable interpersonal, time management, organizational skills, and customer service skillsAbout Company

Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences. Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.

Full-time