Remote Customer Service Representative

Welcome to Mayo Behavioral Health! We are currently seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring that our patients receive the highest level of service and care. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Responsibilities:

Provide exceptional customer service to patients and their families

Answer incoming calls and respond to inquiries in a professional and timely manner

Schedule appointments and assist with patient registration

Handle patient complaints and resolve issues effectively

Maintain accurate and detailed records of patient interactions

Qualifications:

High school diploma or equivalent

Previous customer service experience in a healthcare setting preferred

Excellent communication and interpersonal skills

Ability to multitask and work efficiently under pressure

Proficiency in Microsoft Office and electronic medical records systems

If you are looking to make a difference in the lives of others and contribute to a positive work environment, apply now to join our team at Mayo Behavioral Health as a Customer Service Representative!