OpenText Exstream CCM Cloud Developer

ROLE TITLE

OpenText Exstream CCM Cloud Developer

ROLE LOCATION(S)

Warren NJ (Hybrid – 3 days WFO)

Local candidates only.

Native Engineer to join our team to design, develop, and maintain customer communications applications tailored for the Property and Casualty (P&C) insurance sector. The ideal candidate will have deep expertise in OpenText Exstream, experience in cloud-native architectures, and a strong understanding of insurance-specific document generation and distribution requirements (e.g., policies issuance, renewals, cancellation etc).

ROLE RESPONSIBILITIES

Design and implement scalable, cloud-native OpenText Exstream CCM solutions for P&C insurance communication workflows.

Develop, enhance, and maintain interactive, on-demand, and batch document templates and processes using OpenText Exstream tools.

Collaborate with business analysts, underwriters, claims professionals, and IT teams to gather requirements and deliver customized communication solutions.

Optimize document generation and distribution processes for performance, regulatory compliance, and personalization.

Integrate Exstream with enterprise systems such as policy administration systems, and content repositories (e.g., OpenText ECM, Guidewire, Duck Creek, etc.). Guidewire preferred.

Support migration from legacy Exstream or other CCM platforms to cloud-native OpenText Exstream.

Troubleshoot and resolve production issues and conduct root cause analysis for document generation errors.

Ensure adherence to industry best practices, data security, and compliance standards, especially for regulated insurance documents.

Document solutions, technical configurations, and support guides.

TECHNICAL QUALIFICATIONS

Bachelor’s degree in computer science, Information Technology, or related field.

4+ years of experience working with OpenText Exstream CCM (Design Manager, Empower Editor, StoryTeller, etc.).

Hands-on experience with OpenText Exstream Cloud Edition (CE) and containerized/cloud-native deployment (AWS, Azure, or GCP).

Strong understanding of customer communications in P&C insurance, including policies, declarations, endorsements, etc.

Experience with scripting (e.g., JavaScript, VBScript), XML, and APIs (REST/SOAP).

Knowledge of version control (e.g., Git), CI/CD pipelines, and DevOps practices.

Familiarity with PDF generation, print/mail integration, and omnichannel delivery.

Strong problem-solving skills and the ability to work independently or within a team.

PREFERRED QUALIFICATIONS:

Experience integrating Exstream with core insurance platforms (e.g., Guidewire, Duck Creek, Majesco).

Understanding of regulatory compliance requirements (e.g., NAIC, state DOI requirements).

Exposure to OpenText Intelligent Capture, OpenText xPression, or Documentum is a plus.

Certification in OpenText Exstream or cloud platforms (AWS, Azure) is a plus.

EDUCATION REQUIREMENTS

Bachelors degree in computer science, computer engineering, electrical engineering, or equivalent practical experience.