Assessment & Data Entry Technician - 2025131

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief Chicagoland Adult Education serves adult students at every stage of their language learning journey, including career specific language classes, job readiness for first-time employed, leveled general English classes, and literacy and schooling support. The role of the Assessment & Data Entry Technician is to monitor, coordinate, and conduct English level pre-and post-tests, input score reports into relevant databases, and document student case notes, as relevant. Other duties involved in the role include supporting the enrollment & intake process, case noting, and working with the Enrollment & Assessment and Student Support Services team to provide support.

This is a limited-term position funded through a grant agreement until September 30, 2026 and contingent upon funding extension.

ROLE & RESPONSIBILITIES:

Assessment (70 % of time)

Assist Student Support Services team during registration by providing testing, data entry, and intake completion support

Provide remote and in-person placement tests to new students

Provide remote and in-person post-tests for completing and continuing students

Ability to provide new student assessments and intake completion support in-person across the region

Coordinate and facilitate all post-testing across region for in-person and remote classes, including remote night classes.

Coordinate additional staff support for quarterly mass post-testing across the region

As needed, receive training in intake and assessment, including NRS reporting standards

Retention (10%)

Contact students who have testable hours but have stopped attending classes or have not attended a post-test and coordinate wrap-around supports to attempt to test

Track intake log data and participate in Student Support Services meetings to track assessment needs

Attend Tracking Team meetings once a month in prospective locations to keep a pulse on client challenges/retention struggles

Data Entry (20%)

Case note for students enrolled with specific grant requirements

Record student data in relevant databases

Ensure data accuracy and work with managers when errors arise

JOB REQUIREMENTS:

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document

Ability to travel between Carol Stream, Aurora, and Chicago offices and classroom locations (churches and libraries) on a scheduled rhythm every month, while making a home base at the Carol Stream office

Associates degree or equivalent required, further education highly preferred

Access to own transportation to commute to/between educational and office sites

At least 2 years of experience related to the duties and responsibilities specified

PREFERRED QUALIFICATIONS:

Bilingual strongly preferred. Fluency in other languages is a plus.

Previous involvement with educational programs strongly preferred

Experience in advertising/marketing or recruiting is desirable but not required

Strong interpersonal and cross-cultural skills

Experience in working with database programs is desirable.

Ability to communicate effectively in English, both orally and in writing

Strong attention to detail

Able to handle multiple tasks and keep deadlines

Strong organizing and coordinating skills

Ability to work independently

Microsoft Office proficiency (primary: Excel)

Flexible and adaptable

Able to work a minimum of 4 evenings a month (remotely) to support assessment efforts

Learner

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.