Auditor Operations Manager

Description * This position is hybrid.

You will have the opportunity to set flexible hours and to work partially remote at the discretion of the Auditor.

All new employees to the Auditor's Office complete a three-month onboarding period fully onsite.

* Candidates selected for phone screening will be notified by 6/27.

Phone screens will take place on 6/30, and panel interviews will take place on 7/2.

Position Summary Why It's a Great Opportunity: In this newly created position, you will oversee the critical administrative functions that ensure the smooth, efficient, and effective operation of the Auditor's Office.

Working closely with managers and supervisors, you will handle day-to-day department-wide functions such as staffing, training, regulatory compliance, facilities, equipment, security, emergency planning, safety, policy development, and internal and external systems and processes.

You will directly supervise the Recording and Licensing Division.

You will serve as a member of the department's Executive Team and will play a key role in department-wide strategic planning, budget development, and change management activities.

This position requires a comprehensive understanding of departmental operations across all service lines and has considerable latitude for problem-solving and decision-making.

If you thrive on multitasking in a fast-paced environment, this is the job for you!

Why It's a Great Department: The mission of the Pierce County Auditor's Office is to provide the tools and resources people need so they can impact their community.

We conduct secure and trustworthy elections, maintain the integrity and accessibility of public recordings, and provide reliable licensing and passport services.

We also provide administrative direction and support for the Pierce County Opioid Abatement Council.

We are a team that promotes trust through positivity, change, innovation, and kindness.

Learn more about the Auditor's Office here.

How to be Successful in the Role: Your success will come from your comprehensive understanding of the organization's operations, your strong leadership skills, and your ability to maintain a clear vision for improving processes.

The job requires a blend of analytical thinking, decisive judgement, and exceptional interpersonal skills.

Your ability to streamline operations across diverse service lines, often while managing limited resources, will be critical to your success.

You must ensure regulatory compliance and update policies in a dynamic landscape.

Balancing the complex needs of staff and customers with organizational goals will require adept conflict resolution and change management skills.

Your Future in this Role: Throughout the onboarding process, you will meet with the Executive Team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures.

Pierce County offers professional development through robust online learning and other training opportunities throughout your career to ensure your success.

Core Daily Responsibilities: * Plan, organize and coordinate department-wide operations with a cross-functional view, including external partners such as IT, Finance, Facilities, and Security.

* Collaborate with Chief Deputy Auditor to ensure department division operations follow standardized policies, processes and procedures to allow for continuity of service.

* Analyze and evaluate operational processes to develop improvements in efficiency and effectiveness.

* Participate in the development, implementation, and monitoring of department's budget, with particular attention to public-facing (revenue-generating) services.

* Participate in and support development, measurement and execution of the mission, goals, and objectives of the department, divisions, and individual work groups.

Oversee the department's public records management, electronic records management, electronic data submission, records retention and archiving functions.

* Serve as the department's Human Resources Partner, working with managers and supervisors as they navigate complicated and complex personnel matters.

* Contribute to policy development and long range and strategic planning.

Oversee departmentwide compliance program ensuring consistent interpretation of laws, rules, policies and procedures, licensing requirements and auditing functions at the local, state and federal levels.

* Oversee public-facing services, establishing policy, reviewing operation efficiencies, and developing customer service standards * Effectively manage employees in a represented environment.

* Maintain regular, predictable and punctual attendance during regularly scheduled work hours at assigned worksite.

* Meet travel requirements of the position.

A classification description with a more detailed list of essential functions can be found here.

Qualifications * Additional education or experience which clearly indicates the ability to perform the essential functions of this position may substitute on a year for year basis.

* Bachelor's Degree in business administration, human resources or related field.

* Five years of executive managerial and project management experience in a highly complex government setting, including budgetary, personnel, and supervisory experience.

* A resume and cover letter are required for this position.Failure to attach this will result in an incomplete application.

Preferred Qualifications * Advanced degree * Understanding and knowledge of local government administrative and legislative processes and procedures is highly desirable.

As a condition of employment, the applicant will need to authorize and complete a background check.

Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Supplemental Information To be considered for this opportunity please: * Complete and submit an online Pierce County Employment Application by selecting "APPLY" above or go to: * If you have a question about this opportunity, please email the Recruitment Team at and specify the Job Number and Title.

* If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.

* Individuals needing accommodation in the application, testing process, or need this job announcement in an alternative format may call Human Resources at, at least two days prior to the need.

This is a competitive selection process.

Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed.

Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration.

Notification of application status normally occurs 2 to 3 weeks after the closing date.

Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step.

We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career.

We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.

Employees of the County have local, direct, and visible impact in our diverse community.

Will you join us in keeping Pierce County a place people are proud to call home?

We are unable to sponsor or take over sponsorship of an employment visa at this time.

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket.

Pierce County offers a competitive benefits package that offers flexibility and peace of mind.

We are proud to offer Employee Resource Groups, a focus on professional development in our Leadership Training Program, and a County Book Club.

We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security.

That's why choice is a key component of our benefits package.

We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Our benefits: Vacation (Annual Leave) After approximately six months, employees receive six days of vacation leave.

Since we value your experience, the amount of vacation you can accrue increases the longer you work with us.

Vacation accrues on a bi-weekly basis for full-time employees as follows: Vacation Accruals: During years 1-3, 12 Days During years 4-7, 16 Days During years 8-13, 20 Days During years 14-18, 23 Days During years 19, 24 Days During years 20, 25 Days During years 21, 26 Days During years 22, 27 Days During years 23, 28 Days During years 24, 29 Days During years 25 & thereafter, 30 Days A maximum of 45 days may be carried from one year into the next.

Pro-Rated for Part-Time based on % of 1.0 FTE.

Military Leave: Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.

Holidays: Some full-time employees are entitled to eleven paid holidays as follows: New Year's Day - January 1 Martin Luther King, Jr's birthday - Third Monday in January President's Day - Third Monday in February Memorial Day - Last Monday in May Juneteenth - June 19 Independence Day - July 4 Labor Day - First Monday in September Veteran's Day - November 11 Thanksgiving Day - Fourth Thursday in November & Friday after Christmas Day - December 25 Personal Holidays: Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays.

Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.

Furlough: Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays.

Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year.

Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.

Sick Leave: Sick leave accrues on a bi-weekly basis, at the rate of one day per month.

Insurance Benefits: Employees and families are covered by medical (including vision), dental and basic life insurance.

There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County.

Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses.

Employees also have the opportunity to participate in supplemental life and long term disability insurance plans.

To view premium rates, summary of benefit coverage, and other information, please visit the Pierce County Health Benefits website.

Retirement and Deferred Compensation: Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers.

For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Nationwide Deferred Compensation Plan.

This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security: All Pierce County employees are covered by the federal Social Security and Medicare systems.

The county and the employee pay an equal amount into the system.

Miscellaneous Benefits: Please visit Pierce County's Benefits website for more information.

Telework/Remote Options: Some departments allow for telework or work-from-home options dependent on the body of work.

Learn more about our telework policy here.

All employees are required to be WA State residents after 30 days of employment.

01 Please describe your highest level of education.

* Less than High School Diploma or GED * High School Diploma or GED * Some College, no degree * Associates Degree in an unrelated field * Associates Degree in business administration, human resources or related field * Bachelors Degree in an unrelated field * Bachelors Degree in business administration, human resources or related field * Masters Degree in an unrelated field * Masters Degree in business administration, human resources or related field 02 How many years of executive managerial and project management in government setting experience do you have?

* None * 1 year to less than 2 years * 2 years to less than 3 years * 3 years to less than 5 years * 5 years but less than 10 years * More than 10 years 03 How many years of supervisory experience do you have?

* None * 1 year to less than 2 years * 2 years to less than 3 years * 3 years to less than 5 years * 5 years but less than 10 years * More than 10 years 04 In 150 words or fewer, please tell us what operational excellence means to you.

05 Have you attached a cover letter and resume?

Failure to attach this will result in an incomplete application.

* Yes * No Required Question Employer Pierce County Address Pierce County Human Resources 2401 S 35th St, Rm 121 Tacoma, Washington, 98409 Phone For Sheriff's Department positions: Website