Medical Data Coordinator

Job Description

The Quality Improvement Coordinator supports the Quality Improvement department by assisting with data collection, entry, and reporting; coordinating quality-related activities across departments, providers, and regulatory agencies; and facilitating interventions related to MCAS (Managed Care Accountability Set) performance measures. This role serves as a liaison between the health plan and its provider network for record retrieval, data tracking, and post-measure interventions.

Key Responsibilities

Conduct data-related quality improvement activities per the organization’s QI Plan

Maintain confidentiality of member and provider records

Compile, organize, and prepare internal and external reports

Maintain MCAS-related databases, documentation, and regulatory compliance tools

Assist in creating MCAS training guides and coordinating provider/staff webinars

Distribute educational materials to provider network regarding MCAS measures

Support MCAS Lead and QI Analysts in collecting provider updates

Coordinate with members to provide health-related education or outreach materials

Track and analyze medical records for MCAS purposes; maintain status tracking systems

Implement post-measure interventions such as incentive mailings, tracking, and reporting

Serve as a department liaison to internal teams, external partners, and providers

Provide administrative meeting support: scheduling, agenda creation, and note-taking

Identify missing data within reports and coordinate resolution with nursing staff

Perform additional job-related tasks as needed

Comply with all organizational policies and employment guidelines

Qualifications

Education & Experience:

High School Diploma or equivalent require

Medical Assistant Certificate

Minimum of 4 years of experience in healthcare quality

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Prior experience with HEDIS preferred

Certifications:

Typing speed of 30 WPM (certificate required)

Skills & Abilities:

Strong interpersonal and communication skills

Organized, adaptable, and able to work in a fast-paced environment

Technologically proficient with common office equipment and software

Effective multitasking and time management

Valid driver’s license and state-required auto insurance

Bilingual English/Spanish preferred

Travel:

Up to 50% travel may be required

Knowledge of:

Statistical reporting and database management

Medical record review and documentation standards

Commitment to Diversity: As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, Key Staffing recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

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Full-time