Senior Manager of Safety, Security, and Risk Management

Duties and Responsibilities * As-needed property visits to conduct safety and security inspections, investigations, and reviews to ensure compliance with brand requirements on safety and security policies and procedures, including human trafficking prevention efforts * Conduct human trafficking prevention awareness training at brand events and meetings * Provide expertise and participate in nuisance/abatement meetings with local law enforcement agencies and city officials to determine effective solutions to issues being encountered by specific properties * Collaborate with franchisees to proactively identify areas of exposure and develop action plans to address issues, including maintenance of brand-compliant insurance requirements * Contact franchisees (and follow up as needed) requesting compliant insurance documents * Work with priority locations to develop action plans to address and resolve criminal/nuisance issues * Assist properties with security incidents and safety issues that they encounter and provide direction and expertise with problem resolution * Lead the Crisis Communications Team's crisis response, provide leadership, and support to properties with safety and security incidents that are reported to the Crisis and Media Hotline * Assist law enforcement in responding to subpoenas and requests for information.

* Testify as needed in criminal and civil litigation.

* Provide on-going safety and security training for franchisees and all levels of operations management including continuing education classes * Participate in industry safety and security events, summits, conferences, and webinars * Any additional duties assigned Qualifications * Bachelor's degree required * 5-7 years of safety, security, and risk management experience in hospitality (i.e.

hotels, restaurants, retail, etc.) * 3-5 years of multi-brand, multi-unit, regional or national experience * Knowledge of budgets and P&L statements * Knowledge of insurance policies and overall risk management activities as they pertain to physical buildings * Possess the ability to make effective, sound business decisions and the knowledge to understand the overall impact of those decisions on the organization.

* Serve as the subject matter expert on safety and security to the brand * Assist in the development and on-going update of safety and security manuals, policies, procedures and programs * Effective written and oral communication skills along with the ability to interact with all levels of management.

* Ability to effectively interact/communicate with all levels of operations management in the field on safety and security and related matters.

* Crisis management experience.

* Travel approximately 25% of the time * OSHA Teaching certification is preferred