Claims Adjuster Development Program

Start your career with Progressive and take the first step towards a rewarding future in the insurance industry! As a claims adjuster trainee, you will play a vital role in helping customers return to normalcy after an accident. This role focuses on building relationships with customers over the phone, allowing you to develop vital communication skills in a fast-paced setting.

In our supportive environment, you will learn how to manage a caseload of claims efficiently, guiding each one from start to finish. With comprehensive training on property damage and insurance contracts, you'll gain the confidence and knowledge necessary to adjust claims independently.

This is a hybrid position, where you will work in-office two days a week, with the flexibility to choose your work location for the remaining three days, whether at home or in the office. This setup lasts for 12 months and will allow you to establish valuable relationships with your leaders and colleagues. Post-training, your in-office days may vary based on business needs.

Duties & Responsibilities (upon completion of training)

Determine coverage

Assess liability to establish fault

Conduct interviews with customers, claimants, and witnesses

Collaborate with appraisers and estimators to manage vehicle repairs

Negotiate with customers and other insurance carriers to resolve claims

Must-Have Qualifications

Three years of relevant work experience OR

Bachelor's degree OR

Two years relevant work experience and an associate degree

Schedule: Training will occur Monday through Friday from 8:30 am to 5:30 pm for the first four weeks, transitioning to 9 am to 6 pm thereafter.

Location: 9000 W Chester St, Ste 205, Milwaukee, WI

Compensation

After training and passing necessary tests, earn $52,500-$56,000/year; during training, you will be paid hourly based on this annual salary.

Potential gainshare annual cash incentive payment of up to 16% of your eligible earnings based on company performance.

Benefits

401(k) with dollar-for-dollar company match up to 6%

Comprehensive medical, dental, and vision coverage, with free preventative care

Wellness and mental health programs

Flexible spending and health savings accounts, plus life insurance

Generous paid time off, including volunteer time off

Paid and unpaid sick leave, short and long-term disability benefits

Parental and family leave; military leave and pay

Diverse and inclusive company culture with Employee Resource Groups

Opportunities for career development and tuition assistance

Progressive has been recognized as a 2025 Top Workplace for Innovation, Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Progressive is an Equal Opportunity Employer.