Services Trainer & Technical Writer - Data Center Solutions

Employer Industry: Electrical Solutions Provider

Why consider this job opportunity:

Salary range up to $169,300 based on geographic region

Opportunity for career advancement within a dynamic global company

Work remotely from a home office

Comprehensive benefits package including medical, dental, vision, and 401(k) with company match

Commitment to community engagement and support for employee philanthropic activities

Innovative and collaborative work environment

What to Expect (Job Responsibilities):

Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products

Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations

Provide technical writing, support, and mentorship to customers during the installation and maintenance processes

Collaborate with sales and customer service teams to identify and develop customized training programs

Collect and analyze customer feedback to continuously improve training programs and materials

What is Required (Qualifications):

Bachelor's degree in a related field or equivalent work experience

Validated experience providing technical training and technical writing, preferably in a customer-facing role

Excellent communication, presentation, and problem-solving skills

Ability to work independently and manage multiple training sessions simultaneously

Willingness to travel an average of 10-50% to customer locations as needed

How to Stand Out (Preferred Qualifications):

Experience in the electrical solutions industry

Familiarity with data center products and services

Previous experience in a remote work environment

Strong organizational and time management skills

Ability to adapt training materials for diverse audiences

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr