Client Service Associate - Entry Level

Job Description

We are a forward-thinking, experience-driven event production firm recognized for creating high-quality, impactful experiences—and we’re growing. We’re currently seeking a Client Service Associate to join our passionate and dynamic team.

In this client-facing role, you will serve as the primary point of contact for clients and event attendees, ensuring seamless communication, top-tier support, and flawless execution of every event detail. If you thrive in fast-paced environments, love working with people, and are passionate about delivering exceptional service, this is the role for you.

Key Responsibilities:

Be the first point of contact for all client and attendee inquiries, delivering fast, professional, and accurate assistance.

Build and nurture strong relationships by understanding client goals and going above and beyond to exceed expectations.

Deliver hands-on, on-site event support, ensuring smooth operations and outstanding attendee experiences.

Quickly and effectively resolve issues with a positive, solution-focused approach.

Work cross-functionally with internal teams to support the planning and execution of client-facing initiatives.

Communicate proactively through email, phone, and face-to-face interactions to keep clients informed and confident.

Uphold and represent our brand’s values of excellence, professionalism, and premium service.

Qualifications:

Excellent written and verbal communication skills with a professional and confident demeanor.

Strong problem-solving abilities and the ability to remain calm and resourceful under pressure.

Genuine passion for client service, hospitality, and creating positive, memorable experiences.

Highly organized and detail-oriented with exceptional time management skills.

Flexible, adaptable, and energized by fast-moving, dynamic environments.

Prior experience in customer service, client relations, hospitality, or event coordination is a strong plus.

Why Join Our Team?

Collaborate with a supportive and creative team that shares your passion for delivering exceptional experiences.

Gain career growth opportunities in a company that values innovation, initiative, and personal development.

Make a direct impact on client satisfaction, brand reputation, and event success.

Enjoy working in a vibrant, fast-paced environment where no two days are the same—and every day is rewarding.

Full-time