PT Evening Front Desk Agent

About Us:

Our new Springhill Suites hotel is now seeking friendly, organized, and customer-focused Hotel Front Desk Agents to join our team! As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional stay experience.

Job Summary:

We're looking for a highly skilled and courteous Front Desk Agent to manage guest check-ins/outs, handle room assignments, and provide exceptional customer service. If you have excellent communication skills, a warm smile, and a passion for hospitality, we'd love to hear from you!

Responsibilities:

Greet guests, handle check ins/outs and assign rooms

Manage room keys, ID verification and ensure secure transactions

Answer phone calls, respond to emails and resolve guest inquiries

Process payments, handle billing and keep accurate records

Provide information on hotel services, amenities and local attractions

Collaborate with other departments to ensure seamless guest experiences

Maintain the front desk area's cleanliness and organization

Follow hotel policies, procedures and safety protocols

Requirements:

Excellent communication, interpersonal and problem-solving skills

Ability to work 3p-11p/4p-10p flexible schedule with weekend availability

Basic computer skills

High school diploma or equivalent required

What We Offer:

Competitive hourly rate ($16-$17/hr.)

Comprehensive benefits package (medical, dental, vision)

Paid time off accrual

Opportunities for career growth and development

A dynamic and supportive work environment

How to Apply:

If you're passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to

We can't wait to welcome you to our team!