Description
JOB SUMMARY:
A VLT Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Responsible for making change for guests on the floor,
Instructing guests in playing games and fixing minor paper and coin jams.
Filling of coin in the gaming terminals when they require it.
Rendering of hand pays and Jackpots to guests.
All other duties as assigned.
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:
Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment.
Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here.
1-year Customer Service a plus!
Must be able to stand/walk/ sit for extended periods.
May be exposed to working in a noisy, smoke/secondary smoke environment.
Must be at least 21.
Must be able to obtain and maintain appropriate licensing.
Must be able to pass a background investigation.
EDUCATIONAL REQUIREMENTS:
High School Diploma or equivalent.