Business Analyst

Job Description

We are looking for a skilled Business Analyst to join our team in Concord, New Hampshire. In this role, you will act as a vital link between technology experts and business stakeholders, ensuring solutions meet organizational needs and drive efficiency. Your expertise will be instrumental in analyzing processes, managing projects, and delivering actionable recommendations to enhance operations.

Responsibilities:

• Serve as the primary resource for enterprise systems and websites, explaining functionalities and ensuring solutions align with business requirements.

• Act as a liaison between technical teams and business stakeholders, translating technical concepts into user-friendly language.

• Develop and oversee project plans, ensuring alignment with organizational goals and adherence to deadlines.

• Analyze customer feedback to identify areas for improvement, propose solutions, and document system updates.

• Collaborate with developers to create reports tailored to customer needs, verifying data accuracy before release.

• Work with subject matter experts and quality assurance teams to design and execute test cases for software enhancements.

• Maintain accurate project documentation, including scope changes and user feedback, while scheduling and managing team ceremonies.

• Uphold organizational values such as integrity, teamwork, and excellence in all interactions.

• Pursue opportunities to enhance skills and stay updated on industry trends.

• Foster positive relationships with colleagues and customers, exercising sound judgment in daily activities.• Bachelor’s degree in Business, Computer Science, or a related field, or equivalent combination of education and experience.

• At least 2 years of experience in business analysis or a related role.

• Strong analytical and problem-solving skills.

• Proficiency in tools such as Microsoft Excel, Visio, and SQL.

• Knowledge of Agile methodologies and experience in gathering and analyzing business requirements.

• Ability to create and manage Business Requirement Documents.

• Excellent communication skills to engage with stakeholders effectively.

• Commitment to growth and continuous learning with attention to detail.

Full-time