Front Desk Coordinator

Job Description

We are looking for a Front Desk Coordinator to join our team in Columbus, Ohio. This is a long-term contract position where you will play a key role in ensuring the efficient operation of the front office for a nonprofit organization. The ideal candidate should be personable, meticulous, and capable of effectively managing multiple responsibilities in a dynamic environment.

Responsibilities:

• Greet visitors and provide exceptional customer service while addressing inquiries and directing guests to appropriate staff.

• Manage incoming calls using a multi-line phone system and ensure accurate message delivery.

• Handle administrative tasks, including scanning, organizing, and filing documents both physically and electronically.

• Maintain and update records by uploading documents into profiles and ensuring proper organization.

• Assist program and operational staff with clerical and logistical support as needed.

• Coordinate front office operations to ensure smooth and efficient functionality.

• Schedule appointments and manage calendars for various staff members.

• Monitor office supplies and ensure timely replenishment to support daily operations.

• Provide concierge services to guests, ensuring a welcoming and efficient experience.• Proven experience in administrative assistance or front desk roles.

• Proficiency in using Microsoft Office applications, including Excel, Word, and Outlook.

• Strong customer service and interpersonal skills to interact professionally with guests and staff.

• Ability to manage and operate a multi-line phone system effectively.

• Experience with document scanning, e-filing, and organizing files.

• Excellent data entry skills with attention to detail and accuracy.

• Ability to multitask and prioritize assignments in a fast-paced environment.

• Warm and approachable demeanor to create a positive front office experience.