Telecom and Network Support Specialist

Company:

Robert Half

Location:

Des Moines, IA, 50309

Pay:

75000USD - 85000USD per year

Posted:

June 20, 2025

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Description:

Job Description

Looking for a challenge that blends technical expertise with transformative impact?! Keep reading! We're seeking a Telecom and Network Support Specialist to spearhead innovation in telecommunications and network systems. In this full-time, permanent role based in Des Moines, IA, you'll play a key part in driving the migration from legacy telephony platforms to cutting-edge cloud-based solutions, enhancing communication infrastructure and user experiences across multiple locations.

Join a team where every day brings the chance to make a lasting impact and where your expertise will drive innovation in telecom systems!

Send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today!

What You'll Do:

Lead the transition to modern VoIP systems while maintaining robust telecom support.

Work alongside a seasoned Network Engineer to manage network administration and firewall systems.

Troubleshoot and optimize telecom and network issues, creating seamless experiences for users.

Document, map, and manage telecom lines and systems for efficiency and future growth.

What We're Looking For:

4+ years of experience with legacy telephony systems (e.g., ShoreTel or similar platforms).

Knowledge of modern VoIP platforms (e.g., Zoom Phone, Microsoft Teams, RingCentral).

Foundational networking skills (TCP/IP, VLANs, DNS, DHCP).

Effective communicator with strong documentation and training abilities.

A driven, resourceful problem-solver who thrives in dynamic environments.

Perks:

Competitive salary and comprehensive benefits package.

Supportive and tight-knit IT team with low turnover.

Opportunities for personal and professional growth, including tuition reimbursement and wellness center access.