TAP Administrator- State Program Administrator Senior

Working Title: TAP Administrator

Job Class: State Program Administrator Senior

Agency: Public Utilities Commission

Job ID : 86928

Location : St. Paul

Telework Eligible : Yes- Hybrid

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 06/18/2025

Closing Date : 06/25/2025

Hiring Agency/Seniority Unit : Public Utilities Commission

Division/Unit : Business Office Support

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $27.84 - $40.82 / hourly; $58,129 - $85,232 / annually

Classified Status : Classified

Bargaining Unit/Union : 214 - MAPE

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities ( : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position manages and serves as the program administrator for the statewide Telephone Assistance Program (TAP) and fund. TAP is a statewide program which provides low-income, program eligible Minnesotans reduced costs for telephone services. The position provides TAP program representation, frequent financial analysis, program audit, financial reporting, and utility assessment of TAP. The position oversees approximately $2 million in TAP payments annually to regulated telephone companies and provides technical assistance to utilities operating the program.

The position also provides support services to the Public Utilities Commission (PUC) business office for internal controls, assisting with ensuring segregation of office accounting duties, and conducting financial and program audits as assigned.

Please note: This position will have a flexible work arrangement that allows for up to 50% telework with a minimum of 50% working in at the Commission offices in Saint Paul, Minnesota per month. Employees are required to sign a telework agreement. This is subject to change with notice based on business needs.

Minimum Qualifications

Minimum of two (2) years of professional level experience administering a government or business program. *

Experience with complex qualitative and quantitative data analysis sufficient to evaluate program information and reports, diagnose problems, and implement solutions.

Technical skills,knowledge/understandingof database and spreadsheetapplications (Microsoft Excel), including the abilitytomanipulate and summarizedataandgenerate reportsin a database.

Experience performing financial analysis and managing a budget.

Abilitytoorganize andformulatereportingsystemsandtoconfirmcompliancewithstateandfederal laws.

Minimum Qualifications assessed at interview:

Self-motivation and the ability to work independently.

Personal interaction skills to professionally and effectively communicate with the PUC, state employees, telephone service providers, and the general public.

*A Bachelor’s degree in finance, accounting, or related field will substitute for one (1) year of professional experience.

*A Master’s degree in finance, accounting, or related field will substitute for 18 months of professional experience.

Preferred Qualifications

Experience with legislative processes, state programs, contract laws, and procedures.

Abilitytoreadandunderstandstatestatutesandfederalregulations.

Telecom/Utility experience.

Knowledge of and experience with FileMaker Pro; Adobe Acrobat Pro and E-Dockets.

Experience working with people of diverse backgrounds and marginalized communities.

Additional Requirements

This position requires successful completion of a background check and reference check.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email . Please indicate what assistance is needed.