Inside Sales Representative

Job Description

Summary

Responsible for all sales activity, from lead generation through shipment of order and follow up after delivery to assure customer satisfaction

Develops new prospects and interacts with existing customers primarily by phone to increase sales of products.

Provides support to customers over the phone and may conduct field visits as necessary. Must be familiar with standard concepts, practices, and equipment within the waste industry.

Essential Duties

Gain respect of customer through knowledge of product & customer service.

Develop and maintain customer database

Generate and follow-up on qualified leads.

Respond to sale inquiries and concerns by phone, e-mail or in person

Price out containers using pricing guide and SalesForce

Present customers with quotations and follow up on all quotes

Negotiate with clients

Source and develop client referrals

Make sales calls to new and existing customers

Develop and make presentations of company products to current and potential customers

Utilize SalesForce to track all leads, follow-ups, quotes and orders.

Ensure customer service satisfaction and keep good customer relations

Plan and conduct marketing activities

Work with customers on special request

Advise customer of production lead time

Set up delivery dates and times with customers

Follow up with customer after delivery to assure satisfaction

Meet with Production, Operations, and Sales Teams in regards to specific customer needs

Write sales orders & Assign serial #’s

Listen to customers suggestions for improvement of products

Monitor competitors, market conditions and product development

Must have the ability to work in a constant state of alertness and safe manner.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience

High school diploma or college degree and at least 2 years of experience in the field or in a related area of sales.

Fabrication experience helpful. (Roll off equipment a plus)

Experience in sales of refuse equipment

Must be able to read a tape measure.

Must have computer knowledge in Word, Excel, & SalesForce

Knowledge of principles and practices of sales

Knowledge of customer service principles

Knowledge of basic business principles

Experience in selling & making sales presentations

Proven ability to achieve sales targets

Must be organized and have planning abilities

Must be persuasive

Must be able to adapt to situations

Have the ability to negotiate

Must be able to MultitaskLanguage Skills

Able to speak with upper management in a professional manner.

Able to speak with office and/or shop employees in a professional manner.

Able to speak with customers and salespeople in a professional manner.

Able to explain to customers how they are getting containers on the load.Mathematical Skills

Able to understand numbers at a glance.

Able to figure out steel sizes into pounds.

Able to figure out steel sizes to build all containers.

Able to convert inches into feet and feet into pounds.

Able to convert pounds into pieces on sheet steel.

Able to do some math in your head and know the tape measure to lay out a container.

Benefits:

Competitive Pay

Incentive Pay

Medical, Dental, Vision Insurance

Paid Time off

401k with match

Employer Paid Life and AD&D Insurance

Day Shift

Full-time