Team Leader

Job Description

Team Leader ACT Program

Summary: Establishes, administers, and directs the program of Assertive Community Treatment (ACT), a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified clients with severe and persistent mental illness, supervises and evaluates the multi-disciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients and functions as a practicing clinician on the team.

Position Type: Full Time, Exempt

Essential Functions:

Direct the day-to-day clinical operations of the ACT Team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend, and holiday shifts and on-call hours, lead the daily organizational staff meetings and treatment planning and coordination of treatment activities to ensure immediate attention to their changing needs.

Direct and coordinate the client admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. Schedule the admission interview, develop and coordinate the initial assessment and initial Treatment Plan, assign the most appropriate staff to the individual treatment team (ITT), and provide clinical supervision of the development of the comprehensive assessment and the treatment for each client.

Direct and coordinate for each client, the client-centered comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health, use of drugs or alcohol, education and employment; social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management); and family structure and relationships

Participate in staff recruitment, interviewing, hiring, work assignments, and orientation and performance supervision according to work rules, regulations, and policies and collective bargaining agreements; develop and implement staff orientation and training; and manage student training.

Set up and maintain appropriate ACT headquarters with suitable furniture, office equipment, and telephone lines, directly or by delegation.

Develop and administer the ACT program budget including line items to purchase necessary furniture, equipment, communications devices (e.g., telephones, cellular phones) and supplies and to cover travel and transportation (e.g., purchase or lease program cars, or cover mileage and insurance for use of personal staff vehicles or both).

Supervise medical records management assuring maintenance of the medical record in compliance with agency policies, Medicaid and other third-party payment requirements; train staff on medical record requirements; regularly review client assessments, treatment plans, and progress notes written by the staff and supervise individual staff for medical records mastery.

Carry out and document quality assurance activities and review of use of program services.

Develop and maintain program policies and procedures and revise as necessary

Initiate and maintain relationships in coordination with other staff, with law enforcement, and other human services agencies, and with informal community resources (e.g., landlords, employers).

Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and support services to clients.

Perform on call duty for crisis intervention and for staff supervision and consultation

Maintain and submit proof of active auto liability insurance for privately owned vehicles used to conduct agency business and/or transport agency clients. Employees must submit proof of insurance prior to employment and each time policy is renewed thereafter. Failure to maintain active coverage and submit proof may result in disciplinary action.

Transport clients as directed and follow Agency standards, rules, regulations and all laws for safe transport.

Competencies:

Communication Proficiency

Accountability for Others

Balanced Decision Making

Leading Others

Flexibility

Initiative

Analysis of Data

Problem Management

Supervisory Responsibility: Yes

Required Education and Experience: Licensure as one of the following: LPC, LCSW, and LMFT.

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.