Operations Manager

Job Description

At Martin Docks, we believe that a dock is more than just a structure – it’s a lifestyle. Established in 1956, we have been dedicated to building docks that stand the test of time, providing a platform for unique lakefront lifestyle. Our commitment to quality craftsmanship and premium materials ensures that every Martin Dock is a testament to durability and longevity.

Why Work at Martin Docks?

From our humble beginnings, Martin Docks continuously strives to raise the bar on our product offerings and service delivery excellence. Today, we’re proud to be the leading full-service lakefront provider in North Georgia and surrounding areas, offering a comprehensive list of solutions to enhance our customers’ lakefront experience. If this sounds like a place you’d like to work, continue to read, as our team is growing.

Job Title: Operations Manager

Location: Gainesville, GA

Reports To: General Manager

Employment Type: Full-Time Exempt

Position Summary

We are seeking a proactive and detail-oriented Operations Manager to support our General Manager in overseeing daily operations and driving strategic initiatives. This role plays a critical part in ensuring smooth execution of business functions, continuous process improvement, and operational excellence across departments.

Key Competencies

Leadership

Operational Execution

Strategic Thinking

Communication

Analytical Thinking

Adaptability

Attention to Detail

Problem Solving

Collaboration

Key Responsibilities

Partner closely with the General Manager to execute business plans and operational strategies.

Oversee day-to-day operations including staffing, logistics, scheduling, and workflow management.

Identify process inefficiencies and implement solutions that improve productivity, reduce costs, and enhance quality.

Support departmental leads in achieving KPIs and operational benchmarks.

Coordinate cross-functional projects and ensure alignment with business objectives.

Assist with monitoring inventory levels and coordinating with the Purchasing Manager to ensure operational needs are met.

Prepare and analyze reports on operational performance and present findings to the General Manager.

Assist in training, mentoring, and developing staff to promote a high-performing team environment.

Ensure operational compliance with company policies, safety standards, and applicable regulations.

Serve as a liaison between the General Manager and staff, facilitating communication and follow-through on key initiatives.

Qualifications

Bachelor’s degree in Business Administration, Operations Management, or a related field (or equivalent experience).

3–5 years of experience in operations, logistics, or a supervisory role; prior experience supporting senior leadership is preferred.

Strong leadership, organizational, and communication skills.

Proficiency in Microsoft Office Suite; experience with ERP or operational systems is a plus.

Ability to work independently, prioritize tasks, and meet deadlines.

Bilingual (English/Spanish) is a plus.

Work Environment:

Primarily in the office but may be required to work in the field as required.

Benefits:

Competitive salary and performance-based incentives.

Health, dental, vision, and ancillary insurance.

Paid time off and holidays.

Professional development opportunities.

How to Apply: Interested candidates should submit their resume to the Application Portal.

Martin Docks is an Equal Opportunity and E-Verify Employer. We are committed to providing a diverse and inclusive work environment where all employees and applicants are treated fairly and with respect. Our hiring practices are based on qualifications, skills, and experience, and we do not

Full-time