Lead Technical Business Analyst

At Wellfit, we’re building modern payment and financing solutions that simplify how patients and providers engage with care.

As our platform continues to expand in complexity and capability, we’re evolving our business analysis function to meet growing technical and operational demands.

The Opportunity: We are seeking a Lead Technical Business Analyst (Lead TBA) to serve as the senior-most analyst within our integration team.

This is a true technical business analyst role, requiring deep fluency in APIs, system architecture, data integration methods, and software delivery lifecycles.

This role will serve as a key partner to engineering, architecture, PMO, and business stakeholders—driving not only the development of clear, actionable requirements but also leading the end-to-end technical execution of complex initiatives, contributing to process design, documentation standards, and ensuring scalable, well-architected solutions.

While this is not a formal management role, you will be expected to provide oversight and leadership to the broader BA team, helping elevate the technical depth, process rigor, and overall quality of the group.

Key Responsibilities: • Serve as the most senior BA resource within the integrations and platform group, owning highly technical requirements gathering across APIs, file exchanges, and payment system integrations.

• Partner closely with engineering, product owners, architects, and PMO leadership to translate business needs into highly detailed user stories, workflows, and acceptance criteria.

• Lead technical discovery sessions, asking the right architectural and data questions to frame a scalable solution approach.

• Guide and mentor other BAs, providing feedback on requirements development, story writing, and technical comprehension.

• Participate in solution design sessions and architecture reviews to ensure business needs are accurately represented in the technical solution.

• Help standardize documentation, templates, and BA best practices across the team.

• Support PMO leadership in driving process improvement, documentation consistency, and scalable delivery practices.

• Actively collaborate with internal and external partners on third-party integrations.

• Own and support technical delivery by working across cross-functional teams, validating integration strategies, and ensuring readiness of end-to-end solutions.

• Engage directly with engineering and vendor technical teams to validate API schemas, file formats, sequencing, and implementation feasibility.

• Act as the primary technical liaison during integration efforts, troubleshooting complex issues and escalating risks proactively.

Qualifications: • 7+ years of progressive experience as a Business Analyst, with at least 3 years in technical BA roles supporting APIs, integrations, or platform engineering teams.

• Bachelor's degree or higher in Computer Science, Information Technology, Computer Engineer, Computer Networks, or a closely related technical field required.

• Strong experience with APIs, file-based integrations, data mapping, and payment platform technologies.

• Previous experience writing detailed user stories, business and system process flows, and technical integration specifications.

• Demonstrated ability to guide and mentor junior analysts.

• Strong understanding of system architecture, data flows, and technical implementation tradeoffs.

• Strong collaboration skills, with the ability to work across product, engineering, architecture, and external vendor teams.

• Excellent communication and leadership presence; able to influence without formal authority.

• Prior experience in fintech, healthcare payments, or complex SaaS platforms strongly preferred.

• Familiarity with Agile delivery frameworks.

Preferred Attributes: • Experience in process optimization, PMO operations, or internal standards development.

• Ability to bridge functional, business, and technical conversations.

• Hands-on experience participating in API validation, Postman testing, or payload design.

• Comfortable working closely with engineering and QA teams during solution design and delivery.

• Proven aptitude for leadership and developing team-wide best practices.

Why Wellfit?

• Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S.

• Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.

• Comprehensive Benefits: Full medical, dental, vision, and generous PTO.

• Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching.

• Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.