Client Experience Coordinator Crystal Lake, IL

Job Description

Company: The Davey Tree Expert Company

Locations: Crystal Lake, IL

Additional Locations: NA

Work Site: On Site

Req ID: 212696

Position Overview

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

We are currently looking to add a dynamic Client Experience Office Coordinator to join our team!

Job Duties

Be the first point of contact and triage the needs of the clients and the office.

Field current and prospective client calls.

Proposal production and contract initiation.

Process employee time sheets.

Maintain various databases and spreadsheets.

Order and maintain office supplies.

Invoice, manage accounts receivable, and maintain files.

Complete onboarding process with new hires

Qualifications

Required: Valid driver's license

Required: Minimum two-years of experience in office processes and office administration procedures

Outstanding telephone and communication skills

Proficient in Microsoft Outlook, Word, and Excel

Ability to meet deadlines, attention to detail and accuracy

Expert organizational skills and ability to multi-task

Preferred: prior working experience with CRM and SAP systems

Minimum typing speed of 45-50wpm

Additional Information

*All listed benefits available to eligible employees

Paid time off and paid holidays

Opportunities for advancement

All job specific equipment and safety gear provided

401(k) retirement savings plan with a company match

Employee-owned company & discounted stock purchase options

Group Health Plan

Employee referral bonus program

Locations throughout US in major cities and desirable areas

Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers

Scholarship Program for Children of Employees

Charitable matching gift program

Starting pay rate: $20-$23 per hour

Company Overview

Divisional Overview

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

If you need assistance at any time, please contact us at or at .

Employment Type: Permanent

Job Type: Full Time

Travel Expectations: None

Full-time