Patient Access Representative

Job Description

Position: Patient Access Representative (10 Openings)

Start Date: July 7

Pay Rate: $23/hour

Location: Cambridge, MA

Shift: Monday to Friday, either 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM

We are urgently hiring 10 Patient Access Representatives to join a leading healthcare facility starting early July. If you have front desk, medical office, or hospital registration experience — this is your chance to be part of a high-impact,t team!

Key Responsibilities:

Greet and register patients for appointments; explain the registration process and assist with inquiries

Collect and process co-payments, deductibles, and outstanding balances

Assist patients with kiosk check-in when needed

Complete Medicare Secondary Payer Questionnaires and update insurance coverage

Obtain signatures for consent forms, financial forms, and any other necessary documents

Inform and counsel patients about non-covered services, and obtain appropriate authorizations (e.g., ABNs)

Monitor patient waiting area, provide updates, and ensuthe re a pleasant experience

Complete registration for admitted patients with missing or incomplete information

Address patient concerns professionally, recognizing and responding to potential safety risks

Maintain a clean, organized, and confidential registration area

Requirements:

Previous experience in a healthcare or front desk registration role preferred

Strong communication and customer service skills

Ability to handle sensitive information with discretion

Proficient in navigating healthcare systems and forms

Thank you

Full-time