Supervisor, Security Operation Center

POSITION: Supervisor, Security Operation Center

DEPARTMENT: Security Operations SAMS

SALARY: $55.931.20 annual salary

LEVEL: L21

CLOSING DATE: Friday, June 27, 2025

We are the Orlando International Airport! The Greater Orlando Aviation Authority (GOAA) operates MCO and the Orlando Executive Airport. Our airport is a world-class facility serving more than 55 million guests each year and growing. Orlando International Airport (MCO) is thelargest airport in Florida, the 9th busiest in the United States and the 17th inthe world ranked by the number of passengers in 2022 according to Airports Council International North America (ACI). The airportserves as a significant transportation resource, catalyst and hub in the Stateof Florida.

We offer a comprehensive benefit package for full & part-time positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below).

POSITION SUMMARY:

Responsiblefor the effective and efficient operation of the Security Operations Centerduring assigned shift. Supervisors mustperform all duties and responsibilities required of a Security Operations Dispatcher

MINIMUM REQUIREMENTS:

Associatedegree in a Security related discipline and two (2) years security relatedexperience, preferably in an airport environment, or an equivalent combinationof education, training and experience. Experiencemonitoring alarms and/or security systems in an operations center preferred.

Leadership and supervisory skills preferred

Computer proficiency to include a working knowledge of Microsoft Word and Excel

Knowledge of Transportation Security Administration security requirements

Experience/knowledge of general airport operations

Good oral and written communication skills

Ability to effectively and professionally interact with various Authority staff and Airport security personnel

Ability to operate a two-way radio

Ability to work independently without constant supervision

Must have the ability to prioritize multiple tasks and handle more than one task at a time

Must be able to act effectively in highly stressful situations

Must be able to type a minimum of 25 cwpm

Proficiency in speaking and understanding English required, multilingual skills desired

Must be able to work rotating shifts, early mornings, late evenings, weekends and holidays

Valid Florida driver's license BENEFITS:

The Greater Orlando Aviation Authority offers a comprehensive benefits package.

Paid Vacation, Holidays, Sick and Personal Leave Days

Retirement Plan with Company Match

Health, Dental and Vision Insurance

Wellness Programs

Short Term Disability Plan, Long Term Disability Plan and Life Insurance

Education Reimbursement (Full-time Employees Only)

Hybrid Work Schedule (for applicable positions)

Shift Differential (for applicable positions) 2nd Shift - $0.85 per hour & 3rd Shift - $1.00 per hour