Clinical Coordinator

MedOne is setting the standard for patient care. We are an independent hospital medicine practice of more than 180 physicians and advanced practice clinicians, as well as more than 40 administrative staff, who are united by a single purpose—to make healthcare better. It’s been our mission from day one, and we are relentless in our pursuit to improve the delivery of high-quality care for our patients and our partners.

We are seeking a Post-Acute Clinical Coordinator who responsible for researching and starting the history & physical (H&P) and initial progress notes for all new admissions to the MedOne Skilled Nursing Facilities, Assisted and Independent living communities by compiling information from the discharging hospital or previous SNF/AL and entering data into EMR.

Schedule:

Monday- Friday 8 am – 4:30 pm

Hybrid position (remote and in-person)

RESPONSIBILITIES

Initiates History & Physical and progress notes for new admissions to the MedOne Skilled Nursing Facilities, Assisted Livings, and Independent Livings. This role will be responsible for the completion of 16-20+ medical summaries daily. Steps to complete the H&P and progress notes include:

Access records from the discharging facility (OhioHealth, OSU, Mt. Carmel, CliniSynch) and note: chief complaint, diagnosis, treatment, labs, imaging results, family history, surgical history, medications, allergies etc. Also, copy hospital admission and discharge notes.

Monitor and Maintain OneConnect queues

Field questions and e-mails/texts from all PAC doctors and nurse practitioners

Enter new patients and assist with RXNT duties as assigned or needed

Coordinators alternate weekend as well to keep up with the flow of admits, request and routes

Answer calls and handle patient/family complaints

Maintain contact lists for each facility; build relationships with facility contacts

Obtain access to facility EMR systems to easily look up patient data (when available)

Upload new patient face sheet to billing company and compile accurate and verified insurance information

Train new Nurse Practitioners and Doctors on One Connect Documentation Tool.

Organizing and managing requests from providers, facilities, patients and home care companies for home care patients as needed

Assist with EMR issues and EMR tasks as needed

Develop and present educational programs for facilities as needed

Performs other duties as assigned, including but not limited to, assisting with Quality Initiatives, Facility Educations, and Home Health billing

QUALIFICATIONS

Education: High school diploma or equivalent

Certification/Licensure:

Licensed Practical Nurse (LPN) or Medical Assistance (MA)

CPR Certification

Experience: Prior administrative support and skilled nursing facility clinical experience preferred

Skills:

Highly organized

Ability to multi-task and prioritize.

Detail oriented.

Clinical knowledge

Familiarity with medical terminology

Ability to work independently with little to no supervision.

Ability to establish and maintain effective working relationships with providers, staff, and contacts outside the organization.

Able to maintain strict patient confidentiality and follow HIPAA rules and regulations.

Proficient use of Microsoft Office applications (Word, Excel) and MedOne proprietary EMR

Efficient and accurate typing skills

COMPENSATION/BENEFITS

Competitive pay with discretionary bonus

Benefits start on date of hire.

100% company paid employee health, life insurance, short-term and long-term disability.

Optional dental, vision, additional life insurance, HSA, FSA

4 weeks accrued Paid Time Off (PTO)

401k with a 6% company match with immediate vesting.

Free meals

Free parking

Business casual dress/scrubs