Senior Service Desk Analyst

Job Description

This is a 5 day onsite role

High School diploma, Bachelor’s Degree a plus

Minimum of 7 years work experience in a Help Desk role

Previous MSP experience

CompTIA A+/Network+ or equivalent experience

MCSA or equivalent experience

Complete technical understanding and expertise in the following:

Public and private DNS functionality

Mail flow diagnostics

VPN support and configuration

File server support and configuration

RDS environment support

Full-time