ERP IMPLEMENTATION PROJECT MANAGER, PMO

East Penn is currently seeking an ERP Project Manager. The ERP Project Manager will manage large scale, highly complex, highly visible and/or business critical projects from concept to completion (such as Enterprise Resource Planning / Advanced Planning System (ERP / APS) type system implementations / conversion projects). Responsibilities include the coordination and completion of projects on time, within budget and within scope. The project manager will work closely with stakeholders, developers, and consultants to ensure a successful delivery of the defined deliverable(s). The project manager is highly organized, proud of the work they do, and are always learning and working on ways to develop their expertise. A successful project manager is accountable, responsible, creative, innovative, and an overall team player.

Responsibilities

Responsible for all project management processes (concept through completion) for large scale, highly complex, highly visible and/or business critical projects through the project life cycle

Balance difficult conflicting priorities

Lead meetings between stakeholders, resources, senior managers, and executives

Define project scope, goals and deliverables

Develop and maintain detailed project plan and schedule, refining as needed, to ensure projects are delivered on time, within scope, and produce desired results

Uncover project risks and define a strategy to address

Manage project evaluation and dissemination activities

Establish resource requirements and coordinate project resources (internal and third parties / vendors)

Directs cross-functional teams of associates and 3rd party vendor partners through complex project initiatives

Cultivate a productive environment by communicating project goals and objectives, team members’ roles and responsibilities, and clarifying process

Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence

Ensure effective hand-offs between team members

Monitor and track project progress, providing regular updates to stakeholders and senior management

Identify and remove roadblocks by providing feedback, encouragement, and advice

Escalate appropriate issues for resolution

Continue professional development to keep abreast of emerging technologies, methods and best practices used in project management

Contribute to process improvement initiatives by establishing practices, templates, processes, and tools to improve productivity and expand East Penn’s PM capabilities

Other duties as required

Conduct post-project evaluation to identify areas for improvement and implement lessons learned

Qualifications

Experience & Qualifications:

15+ years of work experience with 6+ years of project management experience (planning, management and delivery of successful programs and projects)

Experience managing ERP/APS implementation / conversion projects by effectively creating and executing project plans and driving results across team members (with systems such as SAP, Oracle, Infor, CresentOne or Microsoft Dynamics)

Information Technology Infrastructure Library (ITIL) experience is a plus

Utilization of both Agile and Waterfall project management methodologies

Excellent leadership, change management, and vendor management skills

Proactive risk and issue management skills to ensure expected project outcomes / deliverables are achieved on time and within budget, scope and expected quality

Education/Certifications

Project Management Institute (PMI®), Project Management Professional (PMP®) certification or other approved equivalent project management certification required.

Bachelor’s degree in Information Technology, Project Management, Engineering, Business, or related technical discipline required.

Advanced degree preferred

Skills & Competencies

Demonstrated decisiveness in resolving business problems, making decisions, and identifying priorities

Strong critical thinking and problem-solving skills with the ability to assess issues and escalate appropriately for resolution

Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective

Self-motivated and self-directed; can effectively cope with ambiguity

Is unafraid to respectfully challenge the status quo by providing new ideas and solutions

Financial acumen including budget development and management

Ability to effectively coach and mentor junior staff members

Intimate knowledge of the Project Management Institute (PMI®)’s Project Management Body of Knowledge required.

Intermediate / Advanced knowledge of Microsoft® Office tools (Project, Word, PowerPoint, Excel, Visio, etc.)

Strong interpersonal skills, such as effective verbal and written communications; ability to lead team members; ability to develop relationships with internal and external stakeholders; and ability to make decisions and carry out multiple tasks as assigned, with minimal guidance from supervisory Project Managers and mentors

Professional presentation skills with experience of regularly presenting to a variety of different audiences

Strong team management skills, including facilitation, conflict resolution, and team development

Regular Full-Time