Customer Service - Remote - Work From Home

Now Hiring: Remote Customer Service Representative – Seattle Area

Start at $26.50/hr Work from Home Join a Trusted Local ADT Security Provider

Are you a people person with a passion for helping others? Do you enjoy solving problems and delivering outstanding service—all from the comfort of your home? We’re a locally owned and operated ADT Security Authorized Provider based in Seattle, and we’re growing our remote customer service team! To apply and learn more visit ADTSecurityCost.com

Position: Remote Customer Service Representative

Location: Seattle area residents only (must live in WA)

Pay: Starting at $26.50/hour

Schedule: Full-time and part-time shifts available (flexible hours!)

Work Environment: 100% remote (equipment provided for qualified candidates)

️ About the Role:

As a Customer Service Rep, you’ll be the friendly voice helping homeowners and businesses stay safe and secure. You’ll handle inbound calls, respond to inquiries, assist with scheduling, explain security solutions, and support our sales and tech teams.

What You’ll Do:

Answer customer calls and messages professionally

Assist with scheduling installations and service appointments

Provide product information and explain ADT services

Resolve customer issues with empathy and efficiency

Accurately log and update customer records in our CRM

What We’re Looking For:

Friendly, professional, and clear communication skills

Reliable internet and a quiet workspace at home

Previous customer service experience preferred

Tech-savvy and comfortable learning new systems

Must be a resident of Seattle or surrounding areas

Perks & Benefits:

Competitive starting pay: $26.50 per hour

Weekly pay and direct deposit

Flexible scheduling options

Paid training provided

Growth opportunities within the company

Be part of a mission that protects homes and families

To apply and learn more visit ADTSecurityCost.com