Table Games Dealer

Job Description

Job Summary:

The Table Games Dealer is responsible for conducting table games in a professional and friendly manner while ensuring compliance with casino policies, gaming regulations, and exceptional customer service standards. This role requires a high level of attention to detail, quick decision-making skills, and the ability to create an enjoyable and engaging gaming environment for guests.

Essential Functions and Responsibilities

Game Operation: Operate and oversee table games such as blackjack, poker, roulette, craps, baccarat, and other games, ensuring adherence to established rules and procedures.

Customer Service: Provide excellent guest service by engaging players, answering questions, and creating a fun and welcoming atmosphere.

Game Integrity: Maintain the integrity of the game by monitoring play, identifying irregularities, and enforcing casino rules and regulations.

Chip Handling: Handle gaming chips and payouts accurately and efficiently while maintaining proper game flow.

Regulatory Compliance: Ensure compliance with gaming laws, internal controls, and all casino policies.

Communication: Communicate clearly with players, supervisors, and other dealers to ensure smooth operations.

Problem Resolution: Address and escalate disputes or guest concerns professionally and promptly.

Appearance: Maintain a professional appearance in line with the casino's dress code standards.

Other Duties: Perform other related duties as assigned, including assisting with training, attending mandatory meetings, and learning new games.

QUALIFICATIONS/REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must be a minimum of 21 years of age or older upon employment.

Experience: Prior experience as a dealer is preferred, but not required. Training may be provided.

Knowledge: Familiarity with multiple table games is an asset.

Skills:

Strong mathematical and mental calculation skills.

Excellent interpersonal and communication skills.

Ability to multitask and handle pressure in a fast-paced environment.

Physical Requirements:

Ability to stand for extended periods.

Manual dexterity and visual acuity to deal cards and manage chips effectively.

Licensing: Must obtain and maintain a gaming license as required by the local gaming commission.

Education: High school diploma or equivalent.

Physical Requirements and Work Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.

Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.

Must be able to maneuver to all areas of the casino.

Must be able to stand, walk, and move through all areas of the casino.

Must have excellent oral abilities.

Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Key Competencies:

Attention to detail

High ethical standards

Strong problem-solving skills

Team player with a positive attitude

Why Join Us?

Competitive salary and tips

Opportunities for professional development

A dynamic and exciting work environment

Saracen Casino Resort is an equal opportunity employer.

Full-time