Global Head of Digital Sales & Marketing Technology

Our global end client is a world-leading company with a presence in 100+ countries worldwide, generating billions EUR in annual sales. Renowned for their premium products and services, the company serves customers through direct sales, comprehensive services, and cutting-edge digital platforms.

The company is now looking to hire on a permanent basis its Global Head of Digital Sales & Marketing Technology.

This is a pivotal executive role at the intersection of technology leadership and commercial strategy . This position will lead the global technology function (read Technical) powering digital customer engagement : eCommerce, marketing platforms, personalization, and post-sales services.

This role represents a significant opportunity for a technology-business hybrid professional to shape the future of digital sales & marketing technology at a global manufacturing leader while building toward executive-level responsibilities.

The role is based in Paris. Fluent English is required (French not necessary). Remote is accepted. Travel to be expected.

THE ROLE

You will be responsible for the back-end technology supporting the Company’s global marketing operations, covering eCommerce, website technology, and digital customer experience. You will be responsible for leading the strategic technology vision and execution supporting our the company's global digital operations. This role combines strategic business leadership with technology oversight, driving digital transformation across e-commerce platforms and customer experience technology that generates billions of Euros in annual revenue.

RESPONSIBILITIES

Strategic Technology Leadership

Define and execute the technology roadmap for global digital marketing operations

Bridge business strategy with technology execution

Lead the company's digital evolution from traditional sales to integrated multi-channel B2B experiences

Partner with internal leaders to align technology investments with business objectives

eCommerce & Digital Platform Ownership

Oversee the strategic direction of the global eCommerce platform and digital touchpoints

Drive technology initiatives that enhance the digital revenue stream

Ensure seamless integration between online platforms, customer service, account management, and retail operations

Manage technology architecture supporting operations globally

Digital Customer experience:

AI-powered search and personalized recommendations

Streamlined payment and checkout optimization

Comprehensive post-purchase and self-service capabilities

Advanced analytics and customer insights

Define customer experience technology standards and innovations

Drive technology solutions that increase customer engagement and sales productivity

Cross-Functional Leadership & Program Management

Lead distributed global teams

Collaborate with Program Management, UX/UI Design, Software Development, Sales & Marketing teams

Align technology initiatives with Finance, Logistics, Supply Chain, and Customer Operations

Drive agile methodologies and continuous improvement across technology initiatives

Matrix organization with both geographical and functional reporting lines

Collaboration across global teams in multiple time zones

REQUIREMENTS

10–15 years in senior IT / Technology leadership roles with direct accountability for digital platform architecture

Background in global B2B or B2C organizations with complex digital ecosystems

Proven experience leading eCommerce, CMS, and customer platform initiatives

Solid engineering foundation: architecture, integration, cloud infrastructure

Executive presence; trusted to work closely with C-level stakeholders and shape strategy

Background in top-tier consulting, enterprise technology, or digital platform transformation a plus

Fluency in English; French is not required

An excellent package is on offer for the right profile ; For more information please send us your cv and we will contact you shortly to discuss it in more details.

This role is being handled exclusively by our executive search team. All applications will be treated with complete confidentiality.