Management Associate

We are a business and sales firm that specializes in handling the management of local accounts on behalf of our clients. We believe in bringing the human element back into customer service, sales, and business management, meeting with clients and customers directly to ensure positive experiences for all. We are dedicated to fostering an environment that promotes growth, innovation, and excellence in the business management industry for our clients, our customers, and our employees.

We are currently seeking an ambitious, motivated Management Associate to join our up-and-coming team and help us take our operations further! As a Management Associate, you will benefit from professional development to teach you the ins and outs of business management and operations, from the day-to-day customer service and sales interactions to big-picture profit and loss statements and client relations.

Management Associate Responsibilities:

Shadow senior management staff to gain a thorough understanding of business operations

Work closely with various departments, including customer service, sales, and human resources, to ensure business runs smoothly and efficiently

Assist in the implementation of big picture business plans and strategies

Participate in the day-to-day operations, including closing sales deals and offering supportive customer service

Track and monitor team performance in sales targets and customer satisfaction metrics

Collect and relay feedback from customers to senior management to identify areas for improvement

Participate in management training sessions that support continuous development to improve leadership and management skills

What We’re Looking For in a Management Associate:

Experience in management, customer service, and/or sales is a plus

Strong leadership potential/managerial skills

Robust communication skills, both written and verbal

Individuals with a growth oriented mindset, looking to grow long term with a company

Ability to work well in teams as well as independently as needed

Capacity to work flexible hours, including weekends or evenings as needed

Highly motivated and able to adapt to changing environments