Customer Service Admin

Job Description

Business to Business Customer Service

Job Title: Business to Business Customer Service

Location: Northeast Austin (near Cameron & Dessau)

Temp to Hire

Monday to Friday, 8:00 AM – 5:00 PM

Pay: $19–$20 per hour

About the Job:

This role is ideal for someone with strong customer service skills and experience working with business clients (not individual consumers). You’ll be responsible for managing and supporting business accounts, handling order processing, and maintaining accurate records.

What You’ll Do:

Communicate directly with business customers to handle new orders, service changes, and general inquiries

Provide clear and accurate information about products, pricing, and delivery timelines

Enter and update orders, quotes, invoices, and other account details in the system

Track sales and shipping status; provide updates to business clients as needed

Prepare order and shipping documents

Resolve billing discrepancies and work through any order or contract issues with the customer

What We’re Looking For:

Minimum 2 years of experience in a B2B customer service or account support role

Familiarity with SAP billing systems

Good math skills and comfort working with numbers

Strong skills in Microsoft Excel and Word

Excellent communication—both verbal and written

Highly organized and able to manage multiple tasks and priorities

To apply, please email resume to

Call or text to schedule an interview today at

#LKJATX

LK Jordan & Associates is an Equal Opportunity Employer

Company Description

L.K. Jordan & Associates is one of the largest privately held professional staffing and recruiting firms in Texas. Our focus is on connecting professionals with positions that will make a significant impact on their careers.

Full-time