Senior IT Network Engineer

Job Description

Senior IT Network & AV Engineer – [Washington D.C. Maryland Virginia]

Location: On-site, Monday–Friday, 8:30 AM–5:00 PM

Salary: $80,000–$120,000 (DOE)

Reports to: Chad Bowers, Director of Managed IT Services

About DCA

DCA Technology Partners is a leading Managed Service Provider (MSP) based in Maryland, serving clients throughout the Washington, DC, and Northern Virginia region. We specialize in delivering comprehensive IT and AV solutions, partnering with a diverse network of technology providers to offer a seamless blend of hardware and software tailored to each client’s unique needs. Renowned for our technical excellence, customer focus, and collaborative team environment, we are dedicated to solving our customers’ toughest technology challenges—helping them control costs, improve efficiency, and thrive in an ever-evolving digital landscape.

Why This Role Matters

As a Senior IT Network Engineer, you’ll be the expert our team turns to when the stakes are high and the problems are complex. You’ll support and mentor Tier 1 and 2 Help Desk technicians, lead advanced technical projects, and occasionally step in for high-level AV system integrations. Your deep MSP experience and mastery of Microsoft 365 and Azure will be critical to our customers’ success and our team’s growth.

What You’ll Do

· Serve as the escalation point for advanced technical issues from Tier 1 and 2 IT Help Desk technicians

· Diagnose and resolve complex problems involving Microsoft 365, Azure, network infrastructure, IT support, cloud solutions, and technical leadership

· Lead and execute projects such as multi-tenant Microsoft 365 migrations, Azure automation deployments, and root-cause analysis of persistent network issues

· Mentor and support junior technicians, helping them develop their skills

· Plan and execute technical projects, including system upgrades, Azure deployments, and cloud infrastructure management

· Maintain clear, detailed documentation and contribute to our knowledge base

· Communicate directly with customers to understand their needs and deliver tailored solutions

· Occasionally assist with advanced audio-visual (AV) system setups and troubleshooting

· Identify opportunities to improve service delivery, automate processes, and implement best practices

· Cross-train in different technical areas to increase flexibility and value within the team

What You Bring

· At least 5 years of hands-on experience in a Managed Service Provider (MSP) environment

· Advanced expertise in Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD)

· Significant experience with PowerShell scripting, virtualization (Hyper-V/VMware), and RMM/PSA tools

· Strong proficiency with Azure infrastructure (virtual networks, storage, compute resources, automation)

· Solid background in network administration, Windows Server, Active Directory, DNS, DHCP, and GPOs

· Experience implementing and managing security solutions (firewalls, endpoint protection, incident response)

· Excellent troubleshooting skills and a customer-focused approach

· Strong communication and mentoring abilities

· Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Azure Administrator)

· Bonus: Audio Visual system configuration and programming experience

Why Join Us?

· Competitive salary: $80,000–$120,000 (DOE)

· Health coverage (DCA pays 50% of your base premium)

· $100,000 life insurance and long-term disability coverage (company-paid)

· 401(k) with flexible contributions

· Reimbursement for work-related expenses and mileage (IRS rate)

· Paid vacation, bonus opportunities, and free parking

· Ongoing training and professional development

· Clear advancement opportunities into technical leadership, solution architect, or management roles

· A collaborative, growth-oriented team environment

How to Apply

Send your resume and a brief note describing the most challenging technical issue you’ve resolved. If your experience matches what we’re looking for, we’ll be in touch to set up a conversation.

DCA is an Equal Opportunity Employer. Employment with DCA is at-will, as outlined in our offer letterCompany Description

DCA is a rapidly growing office technology provider located in Maryland but serving the Washington DC and Northern Virginia area. We work with a variety of technology partners to provide our clients with a combination of hardware and software products to solve their problems, contain their costs, and improve their efficiency.

Full-time