What you’ll do at OhioMHAS:
· Operates dispatch equipment on assigned shift\: promptly answers all in-coming calls, connects caller with correct extension; supplies authorized information (i.e., names of department heads, address of facility, names of other administrators) to callers;
· Pages employees & makes announcements as requested/authorized;
· Provides patients with telephone lines for authorized use (e.g., personal, legal) during authorized periods of time;
· Places calls &/or provides long distance/local phone lines for employees on hospital-related business;
· Supplies walk-in visitors during normal business hours with information &/or directs them to appropriate staff;
· Announces all emergency codes/drills (e.g., medical, psychiatric, danger, disaster, fire & alerts) as directed; notifies designated personnel of emergency codes according to established procedures;
· Serves as contact person with facility’s police officers after regular business hours; completes unit checks on an hourly basis after normal business hours; contacts “on call” staff upon direction of shift nursing supervisor &/or shift police officer; receives reports of telephone problems from staff & reports to supervisor;
· Completes required clerical duties such as maintaining various logs, types routine documents;
· Complies with & understands policies, procedures, rules & regulations of switchboard operation; attends scheduled training.
This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 5 on the OCSEA Pay Range Schedule. This position is located within our Central Ohio Behavior Healthcare Campus at 2200 West Broad Street, Columbus, Ohio 43223.
What is in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website!
Our benefits package includes:
Health insurance upon hire Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. State of Ohio pays 85% of medical coverage premium, low-cost deductibles (Single $400 per year, Family $800 per year)
Free dental & vision and basic life insurance for union members during eligibility period. Click for more information
Up to $1500 in wellness incentives annually for employee and $550 for spouse
Guaranteed 11 paid holidays
Paid Time Off – vacation, personal, and sick leave included
Yearly Paid Time Off Cash Out option
Childbirth/Adoption Leave
Up to $5000 annually for educational assistance, professional development, and continuing education opportunities
Public Service Loan Forgiveness program
Ohio Public Employees Retirement System\: state of Ohio contributes 14%, visit website for more information OPERS
Voluntary 457(b) retirement savings plan, visit Ohio Deferred Compensation for more information
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Application Procedures
To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.
Background Check Notice
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.
If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO Program Administrator at or .
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Formal education that includes reading, writing & speaking English.
-Or equivalent of Minimum Class Qualification for Employment noted above.
Job Skills: Dispatch
Radio Dispatcher Part-Time Weekends
Central Ohio Behavioral Healthcare
Who we are:
At the Ohio Department of Mental Health and Addiction Services (OhioMHAS), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.
We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.
OhioMHAS Values:
Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
Collaborative (Approachable, Reasonable, Transparent)
Value Driven
Innovative (Yes Before No)
Strong Sense of Urgency
Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.