About Aleut Federal: At Aleut Federal, we believe the company and its mission are just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise that aims to support our "Shareholders," the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our shareholders by providing excellent service and quality results to our clients and the various branches of the federal government. We engage in local markets, so community service is embedded in our process. Our culture nurtures the strength of our workforce through mentorship and coaching, providing opportunities for growth, and competitive benefits. We support and encourage diversity, inclusion, and accountability at every level. The Aleut Federal motto is "We are One" because we genuinely believe that with one heart, one mind, and one purpose, we can accomplish our mission and be an organization anyone would be proud to be a part of. General Duties: This position will manage, operate, sustain, and provide logistical and general support for IT services as part of the PICRD contract at multiple HQ USSPACECOM facilities. This position will perform all tasks associated with IT Systems Administration and maintenance in support of the following existing and future networks: NIPR, SIPR, JWICS, and Top Secret closed restricted network, commercial, and other IT initiatives as determined by the USSPACECOM/J6 Director. The position requires a customer focus, personal accountability, and the desire/ability to quickly solve information technology problems, with minimal service disruption. This is an onsite position that requires United States Citizenship and a Top Secret security clearance with SCI eligibility or higher. Annual Salary Range: $80 - $95K Closing Date: We will be accepting applications until these positions are filled or 20 June 2025, whichever happens first. Specific Duties: * Troubleshoot, fix failures and document them in a maintenance log
* Develop reliability system upgrades for government personnel review
* Perform preventative maintenance which includes but is not limited to installation of: new software releases, system upgrades, and patches
* Provide consolidated help desk function/serve as the government IT focal point for customer support. The consolidated help desk function shall be capable of handling the full range of IT-related issues to include:
* Support walk up, telephone or e-mail customer problem resolution; receive, answer and transfer, when required, trouble calls and maintenance requests in support of all government missions and personnel; assign a ticket number and track communication system outages and repair actions until the issue is resolved; and deliver any and all software, designs, records, databases, manuals, guides, standard operating procedures, and similar items developed in rendering problem resolution services
* Serves as Information Technology Equipment Custodian (ITEC)
* Serves as On-Site Computer Maintenance Technician
* Other IT duties as assigned
Required Skills: * System administration experience, preferably with USAF NIPR, SIPR and JWICS
* Windows OS training and certification (Win 10 preferred)
* Customer service focus with help desk like experience
* Projection and VTC experience preferred
* Active TS/SCI security clearance/Eligibility for Special Access Program (SAP)/Special Access Required (SAR)
Education Required: * Minimum H.S. Diploma. Degree in Computer Science, IT, or Engineering related Field highly Desired; Level of education may be substituted for years of experience
Certification Required: * Security +
Years of Experience (Preferred): * 1-3 years of experience with customer-focused system administration Aleut offers the following benefits to eligible employees: * Health insurance * Dental/Vision insurance * Paid Time Off * Short- and Long-Term Disability * Life insurance * 401k and match Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. #aae #CJ