Office Assistant

Aquatic Control Inc. is a privately owned lake and pond management company with our home office in Seymour Indiana and satellite offices in Valparaiso IN; Evansville IN, Truesdale MO, Jakson TN, Williamsville IL, Elizabethtown, KY, Ankeny, IA, Knoxville, TN, and Davenport, IA.

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations. In many cases, you will be the first person our customers interact with. This is a crucial part of our business. We are looking for a candidate who understands the importance of excellent customer service. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure all while maintaining a positive mental attitude and upbeat demeanor. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

Organize office and assist associates in ways that optimize procedures

Answering & transferring incoming phone calls

Sort and distribute communications in a timely manner

Accurately answering customer questions by utilizing our CRM system

Ability to process payments

Solving customer issues by recommending the proper service/product

Perform standard receptionist duties

Cooperate to complete tasks as part of team spanning multiple regional offices Benefits:

Competitive hourly pay based on experience

401 K with a company match on first 4% after 1 year of employment

Paid company health insurance for employee after 90 days

Dental / Vision / Life Insurance

Generous Earned Time Off program

Holiday pay with paid week+ at Christmas

Working for a great company that values its employees Requirements

Excellent customer service skills

Working knowledge of office equipment

Working knowledge of computers

Thorough understanding of office management procedures

Excellent organizational and time management skills

Analytical abilities and aptitude in problem-solving

Excellent written and verbal communication skills

Experience operating a Forklift would be a plus!

Salary Description

$20.00/Hour