Operations Manager - Power & Construction Equipment

Location: Preferred; Canal Winchester, Ohio. Alternate; West Chester, Ohio.

Company: Buckeye Power Sales

Division: Power & Construction Equipment (PCE)

Website:

About Buckeye Power Sales

Since 1947, Buckeye Power Sales has provided trusted power solutions to contractors, engineers, municipalities, businesses, and homeowners. As the nation's oldest Rehlko (formerly Kohler) generator distributor, we proudly serve our customers through five regional locations in Ohio, Indiana, and Illinois. Our Power & Construction Equipment Division (PCE) supports a full line of rental generators and light construction equipment, representing leading brands such as Yanmar and Snorkel.

Whether it's power generation, construction equipment, or grounds care solutions, we provide the equipment, service, and expertise to keep projects moving.

If You Are Seeking:

Daily Challenges

Ownership of Your Role

A Friendly Team Environment

A Place to Work that feels like Family

Stability And You Are:

Dedicated

Seeking Constant Improvement

Professional

Motivated by Results

Accountable Then We Have the Opportunity for You!

Position Summary:

We are seeking a driven, experienced Operations Manager to lead service operations in our Power & Construction Equipment Division. This role is responsible for ensuring operational efficiency, fleet readiness, customer satisfaction, and team performance across both shop and field service environments.

This is a hands-on leadership position that oversees technician performance, rental equipment maintenance, DOT compliance, and service team development. Remote technician management and rental fleet logistics are key components of the role.

Key Responsibilities:

Leadership & Accountability

Lead, manage, and hold self and team accountable (LMA) to Buckeye Power Sales' core values and standards.

Enforce company policies, safety protocols, and regulatory compliance (DOT/FMCSA, CDL).

Conduct regular team communication through meetings such as L-10s to promote alignment and execution.

Service Operations & Fleet Management

Schedule and manage all service work (planned/unplanned) for customer and company equipment.

Oversee remote and on-site technician workflow, dispatch, and labor utilization.

Maintain the rental fleet in peak operational condition, including compliance with DOT and inspection standards.

Monitor driver performance, fuel usage, and fleet costs for operational efficiency. Personnel Development

Recruit, hire, and onboard service team members; ensure a technical and cultural fit.

Provide performance feedback, coaching, and development plans to support growth and accountability.

Manage technician scheduling, time tracking, and overtime to optimize coverage and efficiency.

Logistics & Inventory Oversight

Maintain accurate parts and equipment inventory; coordinate purchases and inventory replenishment.

Oversee equipment deliveries and pick-ups; maintain organized and efficient warehouse and fleet facilities.

Ensure accuracy of rental unit location and status tracking.

Customer & Vendor Relations

Deliver responsive and effective customer service, including site visits when needed.

Cultivate strong relationships with vendor contacts to support parts availability, service standards, and warranty administration. Financial & Strategic Oversight

Review department financial performance, including profitability, labor costs, and parts margins.

Provide strategic input to improve service quality, operational efficiency, and department profitability.

Stay current on industry trends and product knowledge for power generation and construction equipment. What We Offer

Competitive compensation with bonus potential

Regular day-shift schedule with seasonal Saturday availability

Advancement opportunities within a stable, growing organization

Full benefits package including: Medical, dental, vision, life, and disability coverage

401(k) with company match

Paid time off (Vacation, Parental Bonding, Bereavement, Jury Duty, Volunteer Time)

Company-paid short-term/long-term disability and life insurance

A team-oriented culture that values integrity, service, and family Learn More About Working at Buckeye Power Sales

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Twitter: Requirements

Strong alignment with Buckeye Power Sales' core values and work ethic.

High School diploma or equivalent required; technical or post-secondary education preferred.

Minimum 2 years of fleet management experience, or 5 years of service/operations leadership experience.

Working knowledge of DOT/CDL compliance and regulatory requirements.

Basic understanding of diesel engines, hydraulics, generators, or construction equipment; or a willingness to learn.

Valid driver's license and ability to meet company insurability standards.

Excellent verbal and written communication skills in English.

Strong customer service acumen and conflict resolution abilities.

Proficient in Microsoft Office; capable of using data systems for service scheduling, time tracking, and reporting.

Strong organizational skills, attention to detail, and ability to prioritize effectively.

Ability to work independently, travel to other company locations, and work flexible hours including overtime when needed.

Must pass a criminal background check and periodic drug screening.

Salary is based on skills and experience.

Military Friendly, DFWP, EOE

The pay range for this role is:

95,000 - 125,000 USD per year (Ohio)