Analyst II - Test Governance & Coordination

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience!

Within the IT Business Systems and Analysis Department,the Test Governance and Coordination Analyst position aids in the development of quality standards, audits, test intake/planning process, and user acceptance test coordination. This role serves as a liaison and analyst between IT and business units and ensures the technical solution user acceptance testing process, from test case development through to release approval and post-production validation, is coordinated, tracked, updated, and reported out as scheduled for successful project delivery. Duties also include continuously improving processes and a variety of complex assignments that are delegated by management in terms of objectives rather than specific instructions. Provides guidance to others on testing process and solution understanding.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

Competitive salary

Hybrid schedule

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Life, short-term, and long-term disability options

Career advancement opportunities and professional development

Wellness programs that promote a healthy work-life balance

Flexible Spending Account - Health Care/Childcare

CalPERS retirement

457(b) option with a contribution match

Paid life insurance for employees

Pet care insurance

Education & Requirements

Three (3) years in IT Quality Assurance

Prior experience in utilizing Test Management Tools

Prior Experience in coordinating UAT testing with business teams

Experience successfully managing business relationships with stakeholders required

Experience Health Plan Operations and Government Programs preferred

Experience in healthcare is desirable

Bachelor's degree in Public or Business Administration, Health Care, Computer Science, Mathematics, or Accounting or related field from an accredited institution required

Key Qualifications

Knowledge of Managed Care systems and client/server applications - Preferred

Understanding of SDLC life cycle and QA methodologies

Knowledge of health plan business operations - Preferred

Principles and methods of systems analysis for data processing - Required

Principles of sound testing methodologies - Required

Knowledge of Test Management and Reporting Tools- Required

Knowledge in Test Planning and Estimates- Required

Sound research techniques - Preferred

Proficient in Microsoft Office Suite programs including Visio - Required

Project management understanding and skills - Preferred

Excellent written, and oral communication skills - Required

Proven analytical and problem-solving capabilities - Required

Ability to work independently, under pressure, balances multiple projects and deadline driven - Required

Ability follow-through and track all outstanding tasks and coordinate with assigned owners to ensure tasks are completed timely - Required

Ability to grasp new ideas and concepts quickly - Required

Ability to successfully present ideas in an audience-oriented manner - Required.

Ability to manage multiple projects of varying complexity, priority levels and deadlines - Required

Strong work ethic and highly self-motivating and directing - Required

Successful working in a team-oriented, collaborative, and changing environment - Required

Willingness and ability to learn - Required

Must be detail-oriented with strong organizational skills - Required

Demonstrate a commitment to support IEHP's strategic priorities to become a 5-Star Health Plan

Demonstrate commitment to Team Member Engagement by participating in projects/tasks/activities that promote Team Member excitement and enthusiasm for their role, increased work effort, and commitment to the organization

Makes necessary adjustments to work shift ensure completion of projects and to meet deadlines, e.g., system releases, critical milestones

Pay: $80,059.20 - $106,059.20 per year

Benefits:

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Compensation Package:

Bonus opportunities

Education:

Bachelor's (Required)

Experience:

IT Quality assurance: 3 years (Required)

UAT : 3 years (Required)

Stakeholder management: 3 years (Required)

Test management tools: 3 years (Required)

Ability to Commute:

Rancho Cucamonga, CA 91730 (Required)

Ability to Relocate:

Rancho Cucamonga, CA 91730: Relocate before starting work (Required)

Work Location: Hybrid remote in Rancho Cucamonga, CA 91730

Permanent