IT Desktop Support Technician

A leading law firm is seeking an experienced IT Desktop Support Technician to provide Desktop & Server Administration to multiple locations. The ideal candidate have experience managing desktops, troubleshooting issues, and diagnosing technical and connection problems.

Salary + Additional Benefits:

$20-29/hr DOE

Medical, Dental, Vision, Life Insurance

401K - company match

Location: Central Houston, TX

Type of Position: Temp-to-Hire

Responsibilities:

Provide prompt and professional technical support to end users

Set up new employees (access cards, phone, computer, applications).

Troubleshoot and diagnose technical and connections issues

Install, upgrade and troubleshoot desktop operating systems and applications

Maintain and manage desktops and network printer and resolve basic issues

Advise on software/hardware upgrades

Provide back-up support to the Mail and File rooms.

Requirements:

2+ years of experience as a Desktop Support Technician

Associates degree in Computer Science or Information Technology required

Comptia A+, Network +

AV monitoring & remediation, through familiarity with MS Windows, OS and office productivity suite

Ability to Troubleshoot Hardware, Software, OS issues on company desktops/laptops, Printer issues, VPN issues

Valid Driverâ s License with the flexibility to travel as needed.

Advanced knowledge of computer hardware, chipsets, memory modules and peripherals.

Knowledge of modern operations systems., software applications and remote access systems.

Experience automating tasks with Python, PowerShell, or another programming language

Familiarity with relational databases (e.g., PostgreSQL, Oracle, or SQL Server)

Strong written and verbal communications skills #LI-LR1