System Administrator I

Job Description

Salary:

About Mednet

Mednet is a premier healthcare technology company specializing in eClinical solutions tailored for the global life sciences industry. With over 20 years of experience and thousands of clinical trials conducted, Mednet offers a comprehensive eClinical system backed by a first-class support team to manage clinical studies from start to finish, and drive advancements in global healthcare.

TITLE

System Administrator I

LOCATION

This is a Minnetonka, MN based position with generous flexibility to work from home.

JOB SUMMARY

Serves as the administrator for all internal (non-product) organizational systems. Maintains patches, security certificates, and overall security controls utilizing transparent, auditable, and repeatable means. Acts as the primary contact for internal technical/help desk support and resolves technical issues for internal users. Installs, configures, and maintains end-user hardware and software and oversees hardware provisioning for new employees. Tracks end-user equipment inventory and facilitates the disposal/destruction of outdated hardware according to company policies.

JOB DUTIES

Manage internal (non-product) organizational systems.

Install, configure, maintain, support and troubleshoot, desktops, laptops, printers, scanners, and other PC peripherals and related hardware, including remote access devices.

Maintain and review security controls for all organizational systems and end-user devices.

Monitor activity, patch information, violations, drift from known configurations, and lock or wipe systems as needed.

Maintain up-to-date documentation of installation, configuration, software, and inventory of company systems and end user devices.

Ensure all critical data on company systems and end user devices is backed up and recoverable to satisfy business recovery objectives.

Manage and maintain all user directory services, group policies, and network infrastructure.

Apply OS and application patches and upgrades on a regular basis and conduct periodic audits to ensure compliance.

Participate in annual disaster recovery planning, testing, execution, and documentation of organizational systems.

Research, recommend, plan, and implement new technologies.

JOB QUALIFICATIONS

ESSENTIAL

Two-year degree or an equivalent combination of education and experience.

(Level I) 0-3 years of related experience.

Experience in managing Windows, Linux, and Mac devices through management software.

Experience in integrating cloud-based software services with organizational systems across cloud platforms, e.g. Azure AD integrations with AWS-based systems.

Experience with network devices such as firewall, VPN, network switches, and WIFI access points.

Experience with network design.

Experience with Windows and Linux servers (Windows server 2016+, RHEL Linux CentOS).

Experience with implementing anti-virus/malware detection software and ensuring means of producing regular reports/alerts from the same.

Experience with managing user directory services, policies, and device management through cloud services such as Azure.

PREFERRED

Experience in managing Windows via InTune and Mac devices via Jamf

Experience maintaining user systems account information, using an email-based support ticket system, and good documentation skills.

Proficiency in administering organizational systems through endpoint management software that manages system images, system packages, and provides system and user activity audit trail and alerting.

Working knowledge and experience with designing and implementing network architecture.

Experience with network devices especially firewalls (physical and virtual), VPNs, network switches, and WIFI access points.

Working knowledge of administering Windows and Linux servers.

Experience in implementing alerts and reporting for audit purposes regarding organizational systems in some automated fashion.

Working knowledge of administering user directory services, policies, and device management through Azure.

Mednet will not sponsor applicants for work visas.

COMPENSATION

Level I $60,000 65,000

SCHEDULE

Daytime M-F

Position is hybrid/remote-friendly

BENEFITS

all benefits are subject to eligibility requirements

401(k) with company match

Medical and dental coverage

Health care spending accounts

Dependent care spending account

Vision coverage employer paid

Life insurance - employer paid

Short-term and long-term disability employer paid

Paid time off

Paid holidays

Company bonus program

Mednet will not sponsor applicants for work visas.

This employer participates in the Electronic Employment Verification Program (E-Verify) to validate employee I-9 documentation. Please visit everify.gov to learn more.

Full-time

Hybrid remote