Patient Support Representative

Job Description

Description:

We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.

We help our patients by:

Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process

Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications

Communicating, clearly and effectively both orally and in writing

Requirements:

Must be:

Self-motivated, dependable and adaptable

Organized and have strong time-management skills

Able to follow all HIPAA, state and federal guidelines

Knowledgeable of office equipment including, phone, fax, computers and email

Past experience desired, not required:

Medicaid experience

Work in hospital or medical office setting

Insurance verification

Social Services and/or Patient Advocate

Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)

Salary offer is determined after the interview process is complete and based on several factors such as experience, education and past salary history.

Full-time