Logistics Coordinator

Job Description

Job Summary: We are seeking a detail-oriented and proactive Logistics Coordinator to manage inbound and outbound shipments, build strong vendor relationships, and ensure top-tier customer service. This role plays a vital part in optimizing transportation logistics and maintaining smooth supply chain operations.

Key Responsibilities:

Coordinate and monitor all inbound and outbound shipping logistics

Negotiate and secure transportation rates with vendors and carriers

Ensure alignment across warehousing, transportation, and customer service functions

Track shipments, process documentation, and make special shipping arrangements as needed

Support customer inquiries via phone and email; resolve issues promptly and professionally

Continually review freight costs, delivery performance, and operational efficiency

Assist with planning, scheduling, and verifying shipping and receiving documentation

Maintain safety and compliance standards across all operations

Qualifications:

Minimum Requirements:

High school diploma or GED (or equivalent experience)

Proficiency in Microsoft Excel and Word

Strong organizational and analytical skills

Excellent communication and problem-solving abilities

Experience in customer service and time management

Working knowledge of supply chain processes

Preferred:

Background in logistics, transportation, or manufacturing

1–3 years in customer-facing or coordination roles

Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Full-time