Entry Level Client Support Representative

Job Description

We are seeking an Entry Level Client Support Representative to join our team! We are seeking Customer service focused individuals who are looking to grow in a large corporation!

Responsibilities:

Answering and making multiple calls using a multi-line phone system in timely manner.

Communicating clearly via phone and email to all parties on the details of their transaction.

Must be able to multitask within the operating system while on the phone, collecting the necessary information to proceed with the scheduling of the transaction.

Employee will be responsible for securely sending documentation regarding the transaction to all parties.

Will need to work closely with outside vendors and internal employees to effectively schedule appointment times and locations.

Employee should be a problem solver and be able to quickly resolve any scheduling conflicts.

Participates in other duties as assigned.

THE IDEAL CANDIDATE WILL HAVE:

High School Diploma or equivalent

Minimum of 1 year of customer service-related work experience

Experience with Microsoft Office applications and general computer us

Excellent communication skills including active listening.

Service-oriented and able to resolve customer concerns.

Proficient computer skills with the ability to learn new software.

Excellent organizational skills and high attention to detail

Excellent verbal and written communication and interpersonal skills

Excellent problem-solving skills

Details:

Full Time, M-F flexible to all the shifts 9am-9pm

Pay: $18-$20Company Description

About Pathfinders, Inc.

Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

Inc. 5000 winner - 5 years

Philly's Fastest Growing Companies - 5 years

Full-time