Senior Account Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Purpose

Experienced senior sales/business professional with highly advanced skills on a key business for one of our biggest clients in APAC.

Core Responsibilities

Lead and grow Givaudan’s business on one category with responsibility across SEA, based in Indonesia

Assume lead role for all Givaudan activities for this category

Cultivate productive relationships with key decision makers and senior influential leaders on the categories of responsibility

Nurture internal and external stakeholder relationships across categories in Indonesia, in close collaboration with the larger account team

Ensure Givaudan is well-positioned to participate in core lists and targeted briefs

Develop thorough understanding of customer potential through analysis of brand strategies, positioning, strengths and weaknesses, and competition

Develop/review/monitor strategic Account and Category Plans, sales forecasts, and budget for key accounts

Drive internal efforts to achieve Account Plans, collaborating with Creative Fragrance Management, Perfumery, Marketing, Consumer Research, Applications and Technology, ensuring the most efficient management of Givaudan resources

Attract new business and defend existing business, identifying and creating opportunities for Givaudan to participate in targeted customer briefs, articulating Givaudan’s value proposition, promoting new fragrances, concepts, technologies or products Sales Career Path

Monitor competitor and market activity to identify and develop growth opportunities

Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary

Lead negotiation of pricing agreements in accordance with company guidelines & ensure implementation of negotiated pricing agreements; support Customer Care in managing and optimising Supply Chain; support Credit Management in collecting receivables

Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

Academic Background

University degree or higher

Professional Experience

Over 10 years of overall experience

6+ years’ functional/technical experience in the industry

Skills & Responsibilities

Verbal and written command of English

Competence in olfactive skills and fluency in fragrance language

Ability to energise and lead a cross-functional team around a project

Ability to build and maintain trust-based relationships with customers, decision-makers and influencers, understanding and communicating customer requirements

Competent negotiation skills

Competence in developing and delivering compelling presentations

Consistent track record of new wins, business growth and ability to identify and create new business opportunities

Business Fundamentals, understanding of brands, market & consumer dynamics

Knowledge of CMR testing protocols and procedures

Strategic Business Management

Expert knowledge of Givaudan pricing guidelines for key accounts and regions

Manages brief process; uses 'cost to serve' criteria to improve profitability and allocate proper resources to deliver solutions

Understands operations and logistics

About you:

Highly proactive – this is a must have

Manage cross functional teams remotely

Strong communication skills

Manage ambiguity and be comfortable with complexity

Have a growth mindset & innovative thinking

Ability to build and maintain trust-based relationships

Courage

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity drives innovation and creates closer connections with our employees, customers and partners.

Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.